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Hotelcare Logo Hotelcare · Hospitality and Tourism

Deputy Head Housekeeper

United Kingdom, Birmingham Employment contract 13.95 GBP / Hour · Job Posted June 04, 2026
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Job Description

As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.

Job Responsibility

  • Assisting the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity
  • Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department
  • Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper
  • Maintaining the standards set by HotelCare and our client at all times
  • Meeting daily targets
  • Commercial awareness and cost control capabilities
  • Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits

Requirements

  • Prior experience in a similar role
  • Demonstrated leadership experience in hospitality, with a focus on housekeeping operations
  • High standards and motivated by a passion for quality
  • Strong time management skills
  • Experience working within a Housekeeping environment
  • Excellent interpersonal and organisational skills
  • Flexible approach to work
  • A 'Can-do' Attitude
  • A hands-on approach and willingness to provide support with cleaning rooms
  • Effective IT skills, including Microsoft Office

What we offer

  • Up to 28 days paid holidays
  • A permanent job with flexible working hours
  • Free Lunch on duty (site dependant)
  • Full on-site training
  • Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete)
  • Career progression with the opportunity to undertake a HotelCare Apprenticeship
  • Automatic Enrolment into a workplace pension, after 3 months’ service
  • Recognition, incentives and awards
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