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We’re looking for an ambitious and people-focused Deputy General Manager to support a large, multi-outlet catering operation across two neighbouring sites. This is an exciting opportunity for an experienced hospitality leader to play a key role in shaping food culture, team engagement, and operational excellence. Operating Monday to Friday, the sites include 4 restaurants and 10 micro-kitchens/tea points, supported by a team of approximately 55 colleagues. You’ll work closely with the General Manager and Restaurant Managers, providing oversight, structure, and leadership across daily service and long-term planning. This role suits someone with strong operational experience who is passionate about food, understands current food trends, and enjoys developing people in a fast-paced environment.
Job Responsibility:
Oversee daily breakfast and lunch operations across both sites
Ensure allergen processes and briefings are followed to the highest standard
Support Restaurant Managers with service standards and team leadership
Take responsibility for budget management and cost control
Lead health & safety compliance and best practice
Support recruitment, onboarding, and ongoing people development
Manage HR-related activity including meetings, engagement, and performance support
Plan and deliver pop-ups, cultural events, and EIG-led celebrations
Work collaboratively with culinary teams to reflect food trends and innovation
Requirements:
Proven experience managing large, diverse teams in hospitality or food service
A strong people leader who enjoys coaching and developing others
A “foodie” mindset with an understanding of food trends and guest expectations
Commercial awareness with confidence managing budgets and performance
Organised, proactive, and comfortable working across multiple outlets
Ambitious, adaptable, and open to learning and progression
Nice to have:
Candidates from a restaurant or multi-site hospitality background are very welcome
What we offer:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families