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As our Deputy General Manager, you will be the General Manager's right hand. You will play a crucial role in driving the business forward, maintaining our high standards, and fostering a vibrant, positive team culture.
Job Responsibility:
Leading from the Front: Running shifts with energy and flair, ensuring every guest receives an exceptional, memorable experience from their morning coffee to their midnight nightcap
Team Development: Training, mentoring, and inspiring our front-of-house team to deliver knowledgeable and passionate service
Operational Excellence: Assisting the GM with the day-to-day running of the venue, including rotas, stock control, health & safety compliance, and cellar management
Commercial Acumen: Understanding the P&L, driving sales, and effectively managing wage targets and cost of goods
Atmosphere Management: Curating the perfect vibe as the venue transitions seamlessly from a relaxed daytime brunch spot to a bustling, late-night cocktail bar
Requirements:
You have a proven track record as a Deputy General Manager or are a highly experienced Assistant General Manager ready for the next step, ideally within a high-volume, premium bar or gastropub environment
You have a genuine love for great food, craft drinks, and the hospitality industry
You know how to motivate a diverse team, lead by example, and keep morale high—even during a fully booked Saturday bottomless brunch
You are comfortable with the back-office duties and understand the financial metrics that make a venue successful
You thrive in a fast-paced environment and can effortlessly shift gears depending on the service style required
What we offer:
A competitive base salary plus a generous share of the tronc/service charge
Comprehensive training and a clear pathway for career progression to General Manager
Generous staff discount on food and drinks across our family of venues
A supportive, inclusive, and fun working environment
The chance to help lead one of Clapham’s best-loved neighbourhood spots