Deputy General Manager Job at 360 Resourcing Solutions (Birmingham)

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Deputy General Manager

If you're prepared to play a key supporting role and assist the GM of a vibrant ...

Location

United Kingdom , Birmingham

Salary:

37489.00 - 42531.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experienced in the fast-paced world of high-volume restaurants
Solid grasp of hospitality management
Pro at managing Profit & Loss (P&L) and Key Performance Indicators (KPIs)
Understand the nitty-gritty of laws and regulations like Health and Safety and Licensing Laws
Excel in communication and leadership skills
Awesome at organising and multitasking
Plus, you're ready to share your last 5 years of life's journey, whether that's work, education, or personal experiences, and you're okay with a criminal record check.

Job Responsibility

play a key supporting role and assist the GM of a vibrant airport restaurant
help boost our profitability
inspiring and leading the team to deliver an exceptional experience every time
ensuring every guest leaves with a smile, no matter the hour.

What we offer

Bonus paid twice a year
Superb career development with training and apprenticeships open to all
Free meal whenever you work
Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama
Duty free discounts excluding alcohol and cigarettes
Access to a great discount platform, saving you money on everyday purchases and so much more
Wagestream platform to access your wages as they are earned.

Fulltime

Deputy General Manager

Join the leadership team at Tullamore Court Hotel, a vibrant and award-winning d...

Location

Ireland , Tullamore

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Hotel Manager or in an equivalent senior operational role within a 4-star or similar high-volume property
Strong leadership, coaching, and team development skills
Excellent operational knowledge across key hotel departments
A passion for guest experience, service excellence, and team culture
Strong commercial awareness with experience in budgeting, forecasting, and cost management
Ability to perform under pressure in a fast-paced hospitality environment

Job Responsibility

Oversee daily hotel operations across Rooms, Food & Beverage, Conference & Events, and Front Office
Support department managers to achieve operational excellence and deliver consistent, high-quality service
Lead, mentor, and train teams to uphold the hotel’s culture and service standards
Ensure compliance with all health, safety, and hygiene regulations
Assist in budgeting, forecasting, cost control, and revenue management
Contribute to developing and implementing service improvement plans
Act as Duty Manager, representing hotel leadership and making key operational decisions
Support the General Manager with strategic planning and overall business performance

What we offer

Competitive salary package
Career development and progression opportunities within the hotel and The iNUA Hotel Collection
Health insurance contribution
Pension contribution
Ongoing training, professional development, and learning programmes
Employee recognition initiatives
Discounts across the hotel group for dining, spa, and accommodation

Fulltime

Deputy General Manager

We have an exciting opportunity for a Deputy General Manager to join us here at ...

Location

United Kingdom , Falkirk

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of being able to manage and drive new initiatives
You are driven by a need to deliver tangible results
Applicants must be 18+

Job Responsibility

Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey
Assist the General Manager to implement the brand strategy flawlessly at a local level
Deputise for the General Manager in all operational aspects of the Club
Seek opportunities to recognise and appreciate those that go the extra mile
Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager
Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Provide input to the club's local strategic plan on a trimester basis
Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Critically evaluate the feedback received from all Customers and respond to this

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house training – IOSH, First Aid, Fire Safety, Gamcare and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks

Fulltime

Deputy General Manager

BOX Piccadilly is now on the lookout for a Deputy General Manager to join our am...

Location

United Kingdom , Piccadilly Circus

Salary:

40000.00 - 43000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous people management and hospitality experience
Experience leading a team in a venue of high volume
Ability to understand guest’s needs
Strong up to date knowledge of major sports, leagues, and events
Desire to deliver and exceed guest expectations
Ability to lead and coach a team
Good organisation and communication skills
Ability to adapt depending on the level of trade
Desire to learn, adapt and improve performance through feedback and self-development
Ability to communicate effectively with all departments

Job Responsibility

Support the General Manager in leading an amazing team in this game changing sports bar
Work closely with the Bar Manager and Restaurant Manager to ensure the continued success of the venue
Lead and coach a team
Deliver and exceed guest expectations
Communicate effectively with all departments

What we offer

Tronc
Generous bonus structure
Team discount for you and up to 3 friends at all 3 brands - Manahatta, Banyan and Box
Invitation to company events
Frequent team card top ups
Access to 40% of earned salary before pay day
Free and confidential wellbeing support 24/7
Weekly allowance for each team to spend on food and drink
Team-based incentives, rewards and recognition
Individual recognition including Employee of the Quarter rewards

Fulltime

Deputy General Manager

If you're prepared to play a key supporting role and assist the GM of a vibrant ...

Location

United Kingdom , Manchester

Salary:

37489.00 - 42531.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experienced in the fast-paced world of high-volume restaurants
Solid grasp of hospitality management
Pro at managing Profit & Loss (P&L) and Key Performance Indicators (KPIs)
Understand the nitty-gritty of laws and regulations like Health and Safety and Licensing Laws
Excel in communication and leadership skills
Awesome at organising and multitasking
Plus, you're ready to share your last 5 years of life's journey, whether that's work, education, or personal experiences, and you're okay with a criminal record check.

Job Responsibility

play a key supporting role and assist the GM of a vibrant airport restaurant
help boost our profitability
inspire and lead the team to deliver an exceptional experience every time
ensure every guest leaves with a smile

What we offer

Bonus paid twice a year
Superb career development with training and apprenticeships open to all
Free meal whenever you work
Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama
Duty free discounts excluding alcohol and cigarettes
Access to a great discount platform, saving you money on everyday purchases
Wagestream platform to access your wages as they are earned

Fulltime

Deputy General Manager

The Lion and Lobster is looking for a new Deputy General Manager to work alongsi...

Location

United Kingdom , Brighton

Salary:

35000.00 GBP / Year

Shinner & Sudtone

Expiration Date

Until further notice

Requirements

Experience in hospitality at management level is essential
Friendly, reliable, and team-focused
Passionate about service and hospitality
Calm and professional in busy environments
Eager to learn and grow
Proud of the details that make a difference

Job Responsibility

Work alongside our General Manager and Team in this wonderful Brighton Icon
Ensure community Pub standards
Focus on food and drinks quality
Pay attention to detail

What we offer

Christmas Day off
50% food discount across all Portobello pubs
50% drink discount across all Portobello pubs
£50 birthday bar tab for you to enjoy
Training and development opportunities
Supportive and people-focused team culture

Fulltime

Deputy General Manager

Banyan Leeds is now on the lookout for a Deputy General Manager to join our amaz...

Location

United Kingdom , Leeds

Salary:

33500.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous people management and hospitality experience
Experience leading a team in a venue of high volume
Ability to understand guest's needs
Desire to deliver and exceed guest expectations
Ability to lead and coach a team
Good organisation and communication skills
Ability to adapt depending on the level of trade
Desire to learn, adapt and improve performance through feedback and self-development
Ability to communicate effectively with all departments
Excellent financial acumen

Job Responsibility

Support the General Manager in leading an amazing team in this stylish cocktail bar

What we offer

Tronc
Generous bonus structure
Team discount for you and up to 3 friends at all of our 3 brands – Manahatta, Banyan and Box – in any of our locations
Invitation to company events
Frequent team card top ups
Access to 40% of earned salary before pay day
Free and confidential wellbeing support 24/7
Weekly allowance for each team to spend on food and drink
Team-based incentives, rewards and recognition
Individual recognition including Employee of the Quarter rewards

Fulltime

Deputy General Manager

Join the leadership team at Tullamore Court Hotel, a vibrant and award-winning d...

Location

Ireland , Tullamore

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Hotel Manager or in an equivalent senior operational role within a 4-star or similar high-volume property
Strong leadership, coaching, and team development skills
Excellent operational knowledge across key hotel departments
A passion for guest experience, service excellence, and team culture
Strong commercial awareness with experience in budgeting, forecasting, and cost management
Ability to perform under pressure in a fast-paced hospitality environment

Job Responsibility

Oversee daily hotel operations across Rooms, Food & Beverage, Conference & Events, and Front Office
Support department managers to achieve operational excellence and deliver consistent, high-quality service
Lead, mentor, and train teams to uphold the hotel's culture and service standards
Ensure compliance with all health, safety, and hygiene regulations
Assist in budgeting, forecasting, cost control, and revenue management
Contribute to developing and implementing service improvement plans
Act as Duty Manager, representing hotel leadership and making key operational decisions
Support the General Manager with strategic planning and overall business performance

What we offer

Competitive salary package
Career development and progression opportunities within the hotel and The iNUA Hotel Collection
Health insurance contribution
Pension contribution
Ongoing training, professional development, and learning programmes
Employee recognition initiatives
Discounts across the hotel group for dining, spa, and accommodation

Fulltime

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