Deputy General Manager

At Boots, becoming a Deputy General Manager is a step up in your career—giving you the opportunity to lead at scale at the heart of one of our busiest and most exciting stores. These are flagship stores that showcase the very best of our brand and are often among the first to bring new products, services and innovations to life. You’ll be at the centre of it all, bringing structure and energy to each day—setting direction in morning huddles, tracking performance as it unfolds, and closing the day with clear priorities for tomorrow. Using data, instinct and experience, you’ll respond quickly to keep operations running smoothly, teams focused, and customers and patients receiving the brilliant experience they expect from Boots. This is a hands-on role. You’ll spend your time on the shop floor, staying connected to everything happening across retail, pharmacy and operations. You’ll ensure the store operates safely and compliantly, creating an environment where teams can deliver at their best today while continuing to improve for tomorrow. A key part of your role will be developing others. You’ll coach and support a team of Assistant Managers. While you won’t have direct reports, you’ll play an important role in enabling them to lead their own teams and areas with confidence and understand the bigger picture—spotting potential, tailoring your approach and helping others grow. You’ll report into and work closely with the General Manager, who is based in-store. This provides day-to-day exposure to an experienced leader, where you’ll help shape performance, influence decisions and gain real insight into what it takes to deliver at this level— a true partnership. You’ll also work closely with directors of stores and regional teams, continuing to build your own leadership capability while supporting others to grow in theirs, opening up opportunities for you to progress into more senior roles if that’s the direction you choose. This role is ideal for Store Managers of small or medium-sized stores ready for the next step, as well as experienced Assistant Managers in larger stores who are already operating as second-in-command and looking for their next challenge.