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Deputy General Manager IT Business Partner - Enterprise Services

India, Pune Employment contract · Job Posted May 30, 2026
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Job Description

We are seeking an IT Business Partner to lead and shape the IT agenda for the Enterprise Service Line within VOIS. This role plays a critical part in aligning technology strategy with business priorities, supporting service redesign, and enabling sustainable growth. Acting as a trusted advisor, the individual will collaborate closely with Enterprise stakeholders to identify opportunities where technology can improve efficiency, enhance service delivery, and drive innovation, while representing IT across Service Line leadership forums.

Job Responsibility

  • Align IT strategy and initiatives with Enterprise Service Line business objectives to enable measurable outcomes
  • Build strong partnerships with senior business stakeholders, translating business needs into clear, prioritised IT requirements and high-level solutions
  • Define, evolve, and govern a forward-looking technology roadmap that supports operational efficiency, service growth, and competitive advantage
  • Evaluate and recommend technology solutions that address business challenges and enhance customer and service outcomes
  • Oversee delivery of IT initiatives across the Enterprise tower, ensuring progress, timely decisions, risk management, and resolution of escalations
  • Support change enablement by driving adoption of new systems through communication, training, and post-implementation support
  • Contribute to IT budget planning, demand forecasting, benefit realisation, and cost optimisation while maintaining business value

Requirements

  • An experienced IT professional with strong business acumen, able to translate strategic goals into practical technology solutions
  • Confident engaging with senior stakeholders and acting as a trusted advisor across business and technology teams
  • Knowledgeable in enterprise IT architecture, platforms, and emerging technologies, with the ability to collaborate effectively with technical teams
  • Experienced in enterprise operations, customer service systems, and regulatory environments, with a balanced approach to risk and value
  • Skilled in managing competing priorities, shaping IT demand, and delivering outcomes in complex, fast-paced environments

What we offer

  • Opportunities to work closely with senior leaders and influence strategic technology decisions
  • Exposure to large-scale enterprise platforms and transformation initiatives across global markets
  • A collaborative environment that values continuous improvement, innovation, and learning
  • The chance to make a visible impact on service performance, customer outcomes, and business growth

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