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We are seeking an Application Owner to take end-to-end accountability for applications transitioning from Shadow IT to White IT, ensuring they are secure, compliant, well-documented, and effectively operated across their full lifecycle. This role sits within IT Ops Engineering and focuses on stable operations, governance, partner coordination, and continuous improvement of enterprise applications.
Job Responsibility:
Own and manage applications across all lifecycle stages, from onboarding through to decommissioning
Act as the primary technical contact for applications, covering both strategic direction and day-to-day operational topics
Support audits and compliance activities, including ISO, security, GDPR, and SOX-related requirements
Contribute to business-as-usual operations, supported by external vendors where applicable
Ensure applications deliver required functionality aligned to business needs
Advise on projects and capability changes, providing input on feasibility, risks, and dependencies
Provide design inputs and collaborate with domain and cross-domain architects when requested
Manage partner interactions and maintain clear, transparent stakeholder communication
Work closely with Business Owners on demand management activities
Maintain accurate and up-to-date application documentation in ALFABET
Monitor application support status and initiate decommissioning analysis when appropriate
Coordinate Identity and Access Management activities, including access provisioning and account reconciliation
Support security assessments and broader compliance topics as required
Requirements:
Strong understanding of the full Software Development Life Cycle (SDLC) and application operations
Knowledgeable in software engineering principles and tools used to design and maintain enterprise applications
Experienced in troubleshooting and structured problem-solving for functional and operational issues
Skilled in analysing trends and performance data to identify improvement opportunities
Familiar with IT service management practices, including ITIL-based processes
Aware of testing methodologies and quality assurance practices to maintain application quality
Knowledgeable in security assessments, compliance topics, and SOX requirements
Confident in business analysis, project coordination, and structured risk management
An effective communicator with strong stakeholder and partner management capabilities
What we offer:
Exposure to enterprise-wide applications transitioning into a governed, compliant IT environment
Opportunities to collaborate with cross-functional teams, architects, and strategic partners
A role that builds strong foundations in application ownership, governance, and operational excellence within a global organisation