Deputy Front of House Manager

An opportunity has arisen in our Front of House team and we are looking for someone to join us as our Deputy Front of House Manager at Bettys Cafe Tearooms in Harlow Carr. As a Deputy Front of House Manager you will be responsible for leading and supporting a team of Waiter/Waitresses and Front of House Team Leaders to deliver a deliciously magical experience to every customer. You will report to the Front of House Manager and deputise for them in their absence. This is a Full Time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes with a normal shift length of 8.5 hours per day (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application. About you: You’ll have a background of working in and organising a busy cafe. You’ll have experience in managing and motivating a team. You will have knowledge of food safety and health and safety procedures. You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. Ideally you will have previous experience of working to KPI’s such as labour budgets. What we offer you: As a minimum, all our employees receive free meals, drinks and snacks while at work, a quarterly discretionary profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes. Great People, Great Culture: We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive. The closing date for this vacancy is 20th May 2026.