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An opportunity has arisen in our Front of House team and we are looking for someone to join us as our Deputy Front of House Manager (evening dining) at Bettys Cafe Tearooms in Bettys York.
Job Responsibility:
Lead evening dining on Thursday, Friday and Saturday nights
Report to the Front of House Manager
Lead & inspire a team of waiter/waitress/retail assistants to deliver operational excellence & exceptional customer service
Role model the behaviours within the Expectations Framework
Support the Department Manager in delivering the business plan & KPI’s
Balance day to day operational delivery with a proactive strategic outlook
Full line management responsibility for a small team of waiter/waitress/retail assistants
Ensure due diligence training, relevant skills & craft training are maintained
Requirements:
Background of working in and organising a busy cafe
Experience in managing and motivating a team
Knowledge of food safety and health and safety procedures
Good communication skills
Ability to work well with others
Ideally previous experience of working to KPI’s such as labour budgets
What we offer:
Free meals, drinks and snacks while at work
Quarterly discretionary profit-share bonus
Holiday allowance with the option to buy and (in some cases) sell additional days