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Deputy Communications Director

United States, Hopkinton · Job Posted March 01, 2026
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Job Description

The town of Hopkinton is seeking an experienced public safety dispatcher ready to step into a leadership role overseeing our 24/7 Police and Fire Dispatch Center. This position oversees daily dispatch operations, supervises full-time and per diem staff, coordinates schedules and certifications, ensures quality assurance, and steps into operations during critical incidents.

Job Responsibility

  • Oversees daily dispatch operations
  • Supervises full-time and per diem staff
  • Coordinates schedules and certifications
  • Ensures quality assurance
  • Steps into operations during critical incidents

Requirements

  • Has deep dispatch experience
  • Can mentor and coach staff
  • Thrives in structured, high-accountability environments
  • Maintains composure during emergencies
  • Understands collective bargaining environments

What we offer

competitive municipal benefits

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