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iCapital is hiring a Deputy Chief Operating Officer (COO) for Canada to join our Operations and Investment Product Management team. This strategic leadership role will drive regional execution, coordinate cross-functional initiatives, and ensure alignment with global priorities. As part of a global COO framework, the Deputy COO will serve as the key operational link between Canada and our global teams, reporting directly to our Chief Operating Officer.
Job Responsibility:
Lead and coordinate operational initiatives across Canada
Ensure high client satisfaction and operational efficiencies across Canada teams and always proactively look for potential operational efficiencies and global best practices
Work closely with the Client Solutions and Product Structuring teams in key business development activities
Partner with senior leaders in the region, especially in Client Services, Investor Relations, Fund Finance, Reporting and Governance, and Tax teams
Ensure regional alignment with global strategy, standards, and priorities
Support change management, process improvements, and cross-functional collaboration
Facilitate communication between regional teams and global operations leadership teams
Provide oversight and coordination for new initiatives and ongoing operational workstreams
Champion iCapital’s culture and values, to promote a working environment which allows people to develop and thrive
Requirements:
12+ years in operations, business management, or program leadership
Experience working across Canada markets are preferred
Background in financial services, consulting, or a similar complex environment
Strong interpersonal and collaborative skills and well respected by senior stakeholders
Highly organized and execution-focused and able to manage multiple priorities effectively
Strategic thinker with a hands-on approach to problem-solving and delivery
Comfortable working in a matrixed, fast-paced, and evolving environment
Trusted operator who values accountability, clarity, and forward momentum
What we offer:
Competitive total compensation package consisting of salary, bonus, and equity
The Company pays 100% of the premium for all Group Benefits for you and your dependents
Benefits include medical, dental, vision, prescription, life insurance and long-term disability
Variety of Retirement Plans so of which have a company match
Unlimited Paid Time Off (PTO)
Flexibility to work in the office three to four days and remotely for the remainder of the week