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The SFMTA Transit Division’s Maintenance of Way (MOW) Section is seeking an experienced, dependable, and strategic Deputy Chief Maintenance Officer (DCMO) of MOW Operations. The DCMO will provide high level leadership and strategic oversight for three functional units responsible for critical maintenance of all transit assets and infrastructure; Mechanical Infrastructure (comprised of Cable Car Track, Cable Car Propulsion, Light Rail Track, and Mechanical Systems), Electrical Infrastructure (comprised of Motive Power, Overhead Lines, Signals and Digital Systems) and Facilities Maintenance (comprised of Custodial Operations, Building Systems Maintenance, Skilled Trades, External Program Support and Shelter Platform and Maintenance). This position directs the work of Senior Operations Managers of these units and provides leadership across a workforce of maintenance professionals spanning multiple technical classifications.
Job Responsibility:
Provides high-level oversight on all day-to-day Maintenance of Way infrastructure functions
Provides direction to subordinate managers regarding activities and operations of their functional areas
assumes responsibility for improving the maintenance measures
coordinates with maintenance manager to maintain an effective maintenance program
Adjusts plans and programs activities to meet maintenance needs and emerging problems
establishes new programs, while continuing to address major departmental policies
plans, organizes, directs, controls, and reviews the operation of departmental functions and activities
Coordinates with MOW Administration Manager to monitor and make recommendations to the CMO on the efficiency and effectiveness of the departmental organization structure, staff assignments and service levels
Identifies and analyzes opportunities for improvement and implements those improvements
Contributes to budget development with strong justifications for proposals
manages and monitors operating budgets across multiple divisions
Oversees and supports Senior Operations Managers in planning, assigning, and directing the activities of a large group of subordinate personnel engaged in the maintenance and repair of transit infrastructure
Coordinates and directs subordinate supervisory personnel in the maintenance and repair of a variety of MOW fixed guideway facilities
Approves requisitions for materials and supplies
prepares and checks cost estimates and makes recommendations for repairs
Directs investigation of complaints and makes recommendations as to their adjustment
investigates fieldwork in process for compliance with proper procedures and methods
ensures that all facilities of the SFMTA MOW unit are inspected at regular intervals for compliance with safety laws, rules, regulations, and fire protection safeguards
confers with engineering personnel, Transit Division management, consultants, contractors and vendors on maintenance and repair projects, methods and procedures
Assists in the development and advancement of subordinates through training and effective use of employee development program
through subordinate supervisory personnel directs the work of janitorial, maintenance and repair crews and related support staff
Requirements:
Possession of a bachelor’s degree from an accredited college or university
Eight (8) years of full-time experience at a mass transit agency in the operation, maintenance and repair in any of the following: power generating and related distribution systems
and/or electronic systems
and/or buildings, stations or passenger infrastructure
and/or use of heavy construction equipment
and/or track work
and/or maintenance engineering
Five (5) years at the second supervisory level or management level which includes responsibility for supervising staff
Possession of a valid driver’s license
Nice to have:
Ability to lead and direct the maintenance and repair activities of cross-functional teams with a large group of subordinate personnel
Experience overseeing the preparation of detailed operational reports for decision-making
Background in managing budgets, resources, contracts, or programs in a complex organization
Strong interpersonal and communication skills
able to work well with staff, peers, executive leadership, elected officials, and the public
Ability to handle shifting priorities, emergencies, and operational challenges with good judgment and professionalism
Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment
Advanced degree preferred
Experience working with oversight boards or commissions such as Board of Directors
Familiarity with transit systems, infrastructure, or project delivery in an urban setting
Knowledge of relevant local, state, and federal regulations or policies
Commitment to equity, safety, sustainability, and improved mobility for all San Franciscans