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This is a planned maternity cover position, with the successful candidate joining ahead of the Deputy Manager's maternity leave to allow for a comprehensive handover and smooth transition into the role. The Deputy Manager position is a senior management opportunity to cover maternity leave on a 12 month fixed term contract. You will support the Registered Manager in the day-to-day running of our care service. As Deputy Manager, you will support in leading a team of 31 care staff and ensure the delivery of exceptional, person-centred care to a caseload of clients. You’ll be responsible for quality assurance, staff performance management, compliance, safeguarding, and care planning. You will also act as the Registered Manager’s delegate during their absence.
Job Responsibility
Provide visible leadership to a team of 32 carers - coaching, supervising and conducting performance, absence and visa-status reviews
Uphold best practice and policy standards when managing a portion of our care team
Uphold best practice and policy standards when managing a caseload of our clients
Share on-call responsibility on a rotational basis (one week every four) to handle out-of-hours contact (until 10:30pm) and ensure full call coverage as part of the management team (paid in addition to salary)
Maintain care quality for an allocated caseload - six-monthly reviews, risk assessments and person-centred plan updates that meet CQC and Avanti standards
Lead medication governance by carrying out e-MAR audits, overseeing updates and coaching carers on safe administration practice
Support safe service growth of the branch
Investigate complaints or incidents, liaise and meet with GPs, district nurses, OTs and DCC brokers, and implement improvements promptly
Represent Avanti externally at multi-disciplinary meetings and contribute to branch management agendas, sharing data-driven insights on quality and workforce performance
Requirements
At least 1 year of direct hands-on care experience supporting individuals in a health or social care setting
A minimum of 3 years of management experience in the health and social care sector
Level 3 Diploma in Health and Social Care
Strong experience in IT systems relevant to care management (e.g., digital care planning, rota software, email, and online calendars)
Strong written communication and time management skills
Full UK driving licence and own vehicle
Live within reasonable distance of the branch (ideally a 30-40 minute drive)
What we offer
Competitive salary package, including additional pay for on-call
Paid training and professional development
Annual pay reviews to keep salaries in line with inflation
On-site parking
A supportive, family-run environment dedicated to the wellbeing of both clients and staff
The chance to be part of a growing team focused on delivering outstanding homecare
Pension - Employer contributions
Blue Light Card - Eligible to apply for the Blue Light Card and get access to discounts and rewards