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Deputy Manager – Adult Residential. Birchwood House is a specialist service providing support to people living with mental health conditions, such as personality disorder, bipolar disorder, an anxiety disorder, schizophrenia, depression, mood affective disorder, self-harm behaviour, substance misuse backgrounds, etc. At Birchwood House we are committed to support eight people with Mental Health needs by providing professional and personalised care to meet the unique needs of each person we support. As Deputy Manager, you’ll play a pivotal role in shaping the daily operations of our supported living services. You’ll lead and inspire a team of support staff, ensuring that we deliver outstanding care and support in line with regulatory standards (CQC/CIW). We offer you the autonomy and responsibility to make a difference while developing your leadership skills in a fast-paced, rewarding environment.
Job Responsibility:
Lead by Example: Manage, inspire, and motivate a team of support workers
Service Coordination: Oversee the daily operations of our services, ensuring person-centred care is delivered and that we comply with CQC/CIW regulations
Rota Management: You’ll take charge of scheduling to ensure that we have the right people in the right places
Quality Control: Conduct audits and assessments, ensuring that we continue to meet the highest standards
Supportive Leadership: Provide mentorship, training, and guidance to your team, helping them grow in their careers
You’ll also be involved in crisis management, safeguarding, and ensuring all support plans are delivered effectively
Requirements:
Proven experience in managing and leading a team
Deliver high standards of person-centred care and support, working closely with residents
Support the Home Manager in achieving financial targets for the home
Ensure compliance with CQC regulations and internal company standards
Take responsibility for the overall management of the home in the absence of the Registered Manager
Full UK driving license and access to a vehicle required for travel between sites
What we offer:
Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications
Circle - Your hub for wellbeing, engagement and discounts
Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card
NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay
£500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success
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