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Deputy Care Manager - Supported Living

United Kingdom, Liverpool and Sefton 14.60 - 15.20 GBP / Hour · Job Posted January 15, 2026
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Job Description

Deputy Manager – Supported Living Services. Merseyside Supported Living Services is a forward-thinking organisation dedicated to empowering individuals with a range of support needs to live fulfilling, independent lives. We pride ourselves on being a supportive, collaborative, and values-driven team that delivers high-quality, person-centred care. We are now looking for a confident and capable Deputy Manager who has proven experience in a leadership role and can work effectively alongside managers, staff teams, and external professionals. As Deputy Manager, you will play a key leadership role within our supported living services. You will support the Registered Manager in overseeing day-to-day operations, leading teams, maintaining compliance, and ensuring excellent outcomes for the people we support. This role is ideal for someone who already has experience as a Deputy Manager (or in a strong leadership position) and is confident in leading by example, working collaboratively, and motivating others.

Job Responsibility

  • Leadership & Team Management: Lead, motivate, and support staff teams, promoting a positive, inclusive, and professional working environment
  • Service Delivery: Ensure high-quality, person-centred care is delivered consistently in line with individual support plans
  • Operational Oversight: Support the Registered Manager with daily service management, including rota planning, staffing levels, and operational efficiency
  • Compliance & Quality: Ensure services meet CQC regulations and internal company standards, completing audits and driving continuous improvement
  • Staff Development: Provide supervision, mentoring, training, and guidance to staff, helping them develop and perform at their best
  • Safeguarding & Risk Management: Respond confidently to incidents, safeguarding concerns, and crisis situations
  • Management Cover: Take responsibility for the overall management of the service in the absence of the Registered Manager
  • Financial Awareness: Support the Registered Manager in achieving financial and operational targets

Requirements

  • Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
  • Strong leadership skills with the ability to work collaboratively with others
  • Experience managing, motivating, and supporting staff teams
  • A commitment to delivering high standards of person-centred care
  • Good knowledge of CQC regulations and best practice
  • Full UK driving licence and access to a vehicle (essential)

Nice to have

Level 5 qualification (or working towards) is desirable

What we offer

  • Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
  • DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
  • Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement
  • Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered
  • Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
  • NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
  • Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience
  • £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
  • Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success

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