Deputy Care Manager - Supported Living

• Leadership & Team Management: Lead, motivate, and support staff teams, promoting a positive, inclusive, and professional working environment
• Service Delivery: Ensure high-quality, person-centred care is delivered consistently in line with individual support plans
• Operational Oversight: Support the Registered Manager with daily service management, including rota planning, staffing levels, and operational efficiency
• Compliance & Quality: Ensure services meet CQC regulations and internal company standards, completing audits and driving continuous improvement
• Staff Development: Provide supervision, mentoring, training, and guidance to staff, helping them develop and perform at their best
• Safeguarding & Risk Management: Respond confidently to incidents, safeguarding concerns, and crisis situations
• Management Cover: Take responsibility for the overall management of the service in the absence of the Registered Manager
• Financial Awareness: Support the Registered Manager in achieving financial and operational targets

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person-centred care
• Good knowledge of CQC regulations and best practice
• Full UK driving licence and access to a vehicle (essential)

Level 5 qualification (or working towards) is desirable

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered
• Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success