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Deputy Account Manager – Shopee, Personal Care

Indonesia, Banten · Job Posted May 15, 2026
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Job Description

The Deputy Account Manager (DAM) – Shopee, Personal Care (PC) role is responsible for accelerating strategic account management and execution, to deliver sales, as well as digital metrics within Unilever Personal Care in Shopee. The role ensures all products and campaign assets are accurate, compliant, well‑organized, and activation‑ready to support strong commercial execution. This position acts as a key link between brand, content, and digital commerce team to enable fast, consistent, and high‑quality Shopee execution.

Job Responsibility

  • Negotiate annual Joint Business Plan (JBP), trading term, and funding
  • Define sales target phasing and identify the growth levers
  • Execute operational excellence in collaboration with Supply Chain to secure service level to Shopee
  • Drive sales optimization via right assortment and pricing deployment
  • Drive and execute strategic promo, activities, and campaign to deliver digital metrics
  • Budget management and accelerating promo effectiveness
  • Online category management to improve digital shelf
  • Monthly, quarterly, and annual performance analysis
  • Manage end‑to‑end Personal Care assets for Shopee within Digital Asset Management systems
  • Maintain an up‑to‑date asset repository
  • Plan and execute mega campaigns
  • Coordinate vouchers, bundles, gifting, and demand generation support
  • Ensure timely availability of approved assets for Shopee campaigns
  • Coordinate asset readiness with commercial and execution timelines
  • Ensure all Shopee PC assets comply with brand guidelines, legal requirements, and Shopee platform specifications
  • Conduct regular quality checks
  • Work closely with Brand, dCommerce, Content, CSP/NRM, Media, and Supply teams
  • Coordinate with agencies and Shopee platform partners
  • Support DAM governance, processes, and best practices
  • Identify gaps and opportunities to improve asset workflows

Requirements

  • Bachelor's degree (S1) in Marketing, Communication, Digital Media, Business, or related field
  • 1–8 years of relevant experience in Digital Asset Management, ecommerce platform, ecommerce operations, or digital marketing, preferably within FMCG or Personal Care industry
  • Experience working with marketplace/ ecommerce platforms is highly desirable
  • Experience collaborating with cross‑functional teams and agencies is an advantage

Nice to have

Experience collaborating with cross‑functional teams and agencies is an advantage

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