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To oversee the daily running of a transport and warehousing operation, ensuring it is cost-effective and efficient. Ensure staffing and equipment levels are planned and maintained to ensure agreed deadlines, statutory requirements and service levels are met.
Job Responsibility:
Oversee operation through management staff, ensuring smooth handovers and cross department working is promoted and encouraged
Ensure staffing levels and equipment are cost effective and sufficient to meet operational requirements
Apply financial controls to ensure targets are achieved and resources are maximised
Develop and maintain service level targets and agreements, identifying any discrepancies, resolving complaints and ensuring an effective and efficient response to customer service is achieved
Ensure robust systems for management of transport, warehouse and site operations food safety and health and safety are in place and adhered to consistently
Ensure compliance and quality controls are in place, knowledge and responsibilities are appropriately shared, conformance is assessed and any non-compliance is corrected on a timely basis and preventative action is taken and embedded
Ensure staff teams are fully competent, any performance or disciplinary matters are effectively addressed and ongoing development is promoted
Ensure the development and ongoing promotion of the company’s quality culture
Deputise where required and in partnership with management ensures appropriate cover for all teams is available and any issues are resolved on a timely basis and in accordance with company procedures
Requirements:
CPC (National or International)
Level 5 (or equivalent) in Management
Proven experience leading and managing a team of managers within a logistics, transport or warehousing environment
Experience managing and delivering operational or improvement projects
Extensive knowledge and application of transport or warehouse management and health and safety regulations
Proven experience in managing direct and remote teams in a fast moving environment
IT literate in Microsoft Office packages and have the ability to compile, analyse and interpret relevant data
Ability to inspire, motivate and coach staff to maximise individual and team performance
Ability to use initiative and maximise resources to source effective solutions
Ability to work to fluid targets and stringent targets
Work flexibly in accordance with operational requirements, including participation in an on-call management rota and providing cover for other depots on a nationwide basis