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The Depot Administrator will support the successful delivery of a quality passenger transport service in the area. You will play an important role in ensuring our services remain legally and contractually compliant by using the systems and processes in place to ensure this. This is no ordinary desk job though - this role offers so much variety where no two days will be the same. If you are looking for an admin role, where you will be empowered, encouraged and supported to in a bid to continually improve efficiency and effectiveness, this could be the job for you.
Job Responsibility
Act as a first point of contact for general telephone, email and in person enquiries relating to the depot and transport operation, escalating as appropriate
Regularly liaise with local authority, providing attendance updates of service users
Monitor and record mechanical replacement vehicle (MRV) usage, reporting to the company vehicle insurer on a weekly basis
Support with the general administration of vehicle compliance paperwork, including inspections, servicing, MOT, and defect documentation
Support the management team where required to ensure Cordic dispatch system is continually updated with changes to transport routes, including the addition and removal of new or ceased routes
Support contract management team by liaising with operational staff by email, telephone, or in person, providing notification of any amendments to transport routes
Troubleshoot and provide support to users of dispatch system, Cordic, where required and able to
Assist with the completion of timesheets and general payroll amendments for Drivers & Passenger Assistants
Support as required with project work relating to the depot and transport operation
Fulfil other reasonable duties as and when requested by the management team
Requirements
Great organisation and IT skills are essential to the success of this role
You'll need to demonstrate a fantastic telephone manner and written English
Adherence to and promotion of Equality policy at all times
Comply with the statutory provision of the Health & Safety at Work Act 1974 and any other relevant legislation or policies and procedures relating to health and safety and good working practices
Adherence to all company procedures and codes of conduct relating to the role
What we offer
£14.80 per hour
Monday - Friday, 25 hours a week. Daily hours are 5 hours per day, worked flexibly at some point between 06:00 and 18:00
28 days annual leave per annum plus bank holidays
Access to our Employee Assurance Programme
Automatic enrolment in our pension scheme after three months service