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Robert Half Logo Robert Half · Banking

Deposit Operations Associate

United States, Glen Allen · Job Posted January 26, 2026
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Job Description

We are looking for a skilled Deposit Operations Associate to join our team in Glen Allen, Virginia. This long-term contract position requires a solid understanding of deposit products and industry practices, along with the ability to provide exceptional support to internal customers. The ideal candidate will contribute to operational excellence by managing deposit servicing activities, resolving issues, and ensuring compliance with regulations.

Job Responsibility

  • Deliver outstanding service to internal customers by responding to inquiries and resolving deposit-related issues promptly and professionally
  • Perform intermediate to advanced deposit maintenance tasks, including demand deposits, savings accounts, and time deposits
  • Ensure compliance with applicable laws, regulations, and internal policies while adhering to dual control standards
  • Conduct quality assurance reviews on deposit maintenance processes and imaged documents
  • Research and process complex exception items, such as positive pay exceptions, stop suspects, and unposted adjustments
  • Participate in year-end regulatory tax reporting and provide corrective reporting as needed
  • Identify risks within processes and escalate concerns through appropriate channels
  • Support team members by sharing knowledge, assisting with tasks, and maintaining a collaborative environment
  • Utilize multiple systems to perform research and ensure accurate transaction processing
  • Maintain confidentiality and professionalism when handling sensitive information

Requirements

  • Intermediate to advanced knowledge of deposit products and banking procedures
  • Proven ability to work independently while contributing effectively to a team
  • Strong communication and customer service skills to address inquiries and resolve issues
  • Familiarity with compliance standards and regulatory requirements in banking
  • Proficiency in Microsoft Office Suite and other relevant banking systems
  • Experience with general ledger entries and basic accounting principles
  • Ability to manage multiple tasks and adapt to changing procedures
  • Detail-oriented with a focus on accuracy and quality assurance

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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