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As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
Job Responsibility:
Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points
Build and lead a team of forward deployed engineers within the region
Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions
Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations
Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives
Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models
Build and deliver compelling demos of our voice and audio AI technology to new and existing customers
Scope out potential applications in new industries and expand our AI solutions across different sectors globally
Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions
Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies
Requirements:
Experience working with customers in a technical capacity
A proven track record of leading and building teams
Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building
Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions
Track record of taking ownership of complex projects and delivering results
Technical aptitude to quickly understand our voice and audio AI models and their applications
What we offer:
Innovative culture
Growth paths
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
Annual company offsite
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend