Deployment analyst, Randstad

Randstad

Location:
Canada, Edmonton

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you looking to kickstart your IT career with hands-on project experience? Our Edmonton client is seeking a motivated and customer-focused Workstations Deployment Analyst (Intern) to support an exciting Windows 11 migration initiative. This is a great 3-month opportunity to build your technical skills, work alongside experienced IT professionals, and contribute meaningfully to a large-scale technology upgrade project.

Job Responsibility:

Support the migration of laptops and desktops from Windows 10 to Windows 11
Troubleshoot and resolve failed workstation deployments and installation issues
Provide user support and guidance throughout the Windows 11 migration process
Perform computer desktop builds, application installations, and troubleshooting
Work effectively both independently and as part of the broader project team
Follow established desktop management processes and contribute to process improvement where possible
Communicate clearly and professionally with project team members and end users

Requirements:

Experience in computer desktop building and support
Knowledge of SCCM functionality and its role in deploying Windows 11
Experience in application installation and troubleshooting
Effective time management skills and ability to prioritize workload with minimal supervision
Can work evenings and weekends as required
Familiarity with Win10 and Win11, including knowledge and experience
Familiarity with desktop management processes
Ability to troubleshoot installation issues
Knowledge and experience with Microsoft Multi-factor authentication
Great customer service attitude, ability to work with users that may be frustrated with the mobile phone wiping process

Nice to have:

Experience working with Microsoft best practices
Proven ability to work within standard procedures and methodologies, as well as providing input into procedure and methodology improvement
Proven ability to communicate within the project team and user base, both verbally and in writing
Availability to travel to various sites in Edmonton, potentially Alberta (Canmore, Fort Sask)
Flexibility to start work days earlier, potentially as early as 7 am

What we offer:

Gain valuable hands-on experience with Windows 11 deployment and migrations
Work as part of a collaborative project team while also building your independent problem-solving skills
Opportunity to enhance your knowledge of SCCM, MFA, and desktop management best practices
Flexibility to work evenings, weekends, and at various client locations as needed
Build strong customer service and communication skills in a real-world IT environment

Additional Information:

Job Posted:
May 26, 2025

Expiration:
June 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Deployment analyst