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Department Manager, General Merchandise

United States, Bethel Employment contract 22.00 - 26.00 USD / Hour · Job Posted May 30, 2026
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Job Description

The General Merchandise Department Manager is accountable for the successful day-to-day operation of the General Merchandise Department. This includes the implementation of company standards, protection of company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of store management team and fosters positive customer relationships.

Job Responsibility

  • Provide excellent customer service and deliver on the Value Offer
  • Schedule staff to maximize customer service and fulfill business needs
  • Manage the General Merchandise Hardlines Department to maximize sales and grow profits
  • Ensure that the daily operating disciplines, as described in the Best Practices Manual (Retail Basics) are consistently met
  • Ensure operating goals are met by monitoring performance, following merchandizing practices, supporting promotions, maintain operational standards, and controls
  • Support, train, and develop staff
  • Participate as a key member of store team, providing leadership to store team and support to the Store Manager

Requirements

  • Strong customer service skills
  • 3+ years of management experience in general merchandise retail
  • Record of bottom line and sales results in previous roles
  • Strong knowledge of general merchandise operating principles
  • Ability to interpret a variety of instructions both verbally and orally
  • Computer knowledge of Excel and Outlook
  • Customer driven
  • Ability to work with confidential information

What we offer

  • Competitive salaries
  • Comprehensive benefits package
  • Taxable housing accommodations
  • Relocation package
  • Paid training

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