Department Lead (Front of House) Job at ACE Hardware

Front of house lead

To assist in the management of the restaurant and employees, deputizing in the a...

Location

Ireland , Leopardstown

Salary:

Not provided

Aramark UK

Expiration Date

Until further notice

Requirements

Ability to lead, empower and form working relationships with team members
Use of IT packages such as Word, Excel, stock ordering packages etc
A keen interest in food and service
Excellent communication and customer service skills
Flexibility regarding shifts and weekend work and ability to work on own initiative
Solid understanding of Food Hygiene including HACCP
Financial understanding of food and labor
Dedication and self-motivation
Good timekeeping
Courteous manner

Job Responsibility

In conjunction with the management team, coordinate all staff requirements and rota’s for all vital duties, under your remit
Resolve customer complaints regarding food service
Train employees in food preparation, and in service, sanitation, and safety procedures
Observe and evaluate workers and work procedures to ensure quality standards and service
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
Perform personnel actions, such as hiring and exiting employees, providing employee orientation & training, and conducting supervisory schedules and timesheets
Set up and clear up of events and functions, & provision of employee cover
To implement and maintain the highest standards in food hygiene, service & presentation (HACCP & Health & Safety Legislation)
To own the service of food and drink at each service point during service
Be always customer-focused and conduct the service in a friendly and professional manner

Front of the House Manager

The Front of the House Manager oversees all guest-facing operations, ensuring a ...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3-5 years of progressive experience in Front Office or Guest Services management within a luxury hotel or resort environment
Fluency in English and Italian
Strong leadership, organizational, and interpersonal skills, with the ability to motivate and inspire a diverse team
Excellent communication skills and a genuine passion for guest service and personalized hospitality
Solid understanding of hotel operations, including Front Office systems (e.g., Opera, Guest Engagement platforms)
Proven ability to handle guest concerns with professionalism and grace
Cross-cultural sensitivity and the ability to adapt communication and service styles to individual guest needs
Degree or diploma in Hospitality Management or related field preferred

Job Responsibility

Supervise and guide all Front of the House operations, including Front Desk and Guest Experience, ensuring seamless communication and coordination
Maintain a strong presence in the lobby, engaging with guests and ensuring an elevated level of personalized service
Oversee guest arrivals and departures, ensuring efficiency, accuracy, and warmth in every interaction
Manage and support the team in resolving guest concerns and service recovery opportunities with professionalism and empathy
Monitor daily performance, service flow, and room readiness, collaborating with Housekeeping and other departments to meet guest expectations
Lead and coach the Front of the House team through regular feedback, training, and development initiatives
Ensure adherence to Four Seasons’ standards, policies, and procedures, while maintaining a safe and organized working environment
Support financial and operational goals through effective scheduling, payroll management, and cost awareness
Participate actively in departmental meetings, contributing to continuous improvement and innovation in guest experience

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Front of House Manager

Manahatta Greek Street is now on the lookout for a Front of House Manager to joi...

Location

United Kingdom , Leeds

Salary:

30750.00 - 32500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous people management and hospitality experience
Experience managing a venue of high volume
Ability to understand guest’s needs
Desire to deliver and exceed guest expectations
Ability to lead and coach a team
Good organisation and communication skills
Ability to adapt depending on the level of trade
Desire to learn, adapt and improve performance through feedback and self-development
Ability to communicate effectively with all departments, including Bar and Kitchen
Excellent financial acumen

Job Responsibility

Lead an amazing Front of House team
Professionally deliver 'Nobody Does It Better' service and standards
Care about every single one of our team members

What we offer

Tronc
A generous bonus structure
Team discount for you and up to 3 friends at all of our 3 brands – Manahatta, Banyan and Box – in any of our locations
Invitation to company events
Frequent team card top ups
Access to 40% of earned salary before pay day
Free and confidential wellbeing support 24/7
A weekly allowance for each team to spend on food and drink
Team-based incentives, rewards and recognition
Individual recognition including Employee of the Quarter rewards

Fulltime

Front Office Manager

A new generation of lifestyle hotel delivering the unexpected in the heart of Ma...

Location

United Kingdom , London

Salary:

Not provided

Cliveden House

Expiration Date

Until further notice

Requirements

Experience leading front office or reception teams in luxury hospitality
A passion for five star service that feels personal and effortless
The ability to inspire, develop and support your team
Strong financial acumen combined with an analytic approach and acute decision making abilities
Quick yet natural rapport-building skills with guests and the team
Previous knowledge of Opera / Cloud is highly desirable

Job Responsibility

As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team
Take ownership of financial transactions and credit levels, monitoring accuracy for business protection
Lead from the front, acting as the go to person for guest requests and little unexpected moments
Take pride in ensuring the welfare of the team plus driving their training and progression
Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management
Deliver a highly personalised, polished service that makes every guest feel at home
Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives
Maintain excellent working knowledge of all hotel departments for maximum efficiency
Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office
Fly the flag high for fire and health and safety for the team and guests

What we offer

Salary and Tronc package
Annual bonus linked to KPIs
HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover
Complimentary dry cleaning of your uniform & meals on duty
Career development with recognised training providers
Friends & family rates across Iconic Luxury Hotels
25% discount on all food & beverage
Wellbeing calendar of events & team socials
Season ticket loan, cycle-to-work scheme & secure bike storage
Employee recognition awards, refer-a-friend incentives, seasonal gifts

Fulltime

Event Operations Manager

Responsible for all operational requirements of the Event Operations department,...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Relevant experience in the same or similar role, ideally within a 5 star hotel and or restaurant environment
Relevant qualification in Hospitality is beneficial
Available to work a variety of shifts including weekends, evenings and public holidays

Job Responsibility

Oversee the management and leadership of the Event Operations Department on a day to day basis to achieve high levels of guest and associate satisfaction, whilst driving commercial outcomes in line with key performance indicators and ensuring quality including compliance and safety is maximized
Ensure associate engagement plan is in place and is actioned
Lead all Event Operations associates to achieve maximum productivity and client satisfaction
To co-ordinate effective associate briefings to ensure correct information is being passed to associates and to set standards are maintained
Ensure all associates consistently meet the standards relative to grooming and appearance
Work with Culinary leaders to establish effective relationship between front and back of house teams
Liaise with other department heads regarding general operations, associate engagement, client relations, promotions and special requirements
Develop department training manuals including onboarding, skills and knowledge training and other, to develop associates for competence and continual improvement in role
Maintain system of regular associate training
Ensure new and existing staff are trained to the desired skill levels for their positions

What we offer

Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy

Fulltime

Deputy Front of House Manager

An opportunity has arisen in our Front of House team and we are looking for some...

Location

United Kingdom , York

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Background of working in and organising a busy cafe
Experience in managing and motivating a team
Knowledge of food safety and health and safety procedures
Good communication skills
Ability to work well with others
Ideally previous experience of working to KPI’s such as labour budgets

Job Responsibility

Lead evening dining on Thursday, Friday and Saturday nights
Report to the Front of House Manager
Lead & inspire a team of waiter/waitress/retail assistants to deliver operational excellence & exceptional customer service
Role model the behaviours within the Expectations Framework
Support the Department Manager in delivering the business plan & KPI’s
Balance day to day operational delivery with a proactive strategic outlook
Full line management responsibility for a small team of waiter/waitress/retail assistants
Ensure due diligence training, relevant skills & craft training are maintained

What we offer

Free meals, drinks and snacks while at work
Quarterly discretionary profit-share bonus
Holiday allowance with the option to buy and (in some cases) sell additional days
Company-wide employee discounts
Access to our health cash plan
Wellbeing support
Company funded counselling
Enrolment in the company pension
Range of development opportunities
External training programmes

Parttime

Host

The Host is to adhere to the host service standards of the company while taking ...

Location

United States , Tupelo

Salary:

Not provided

O'Charley's

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training)
Must possess all necessary technical skills required to effectively work in the FOH position
Working knowledge and application of core company values, policies, and procedures
Ability to exercise discretion and independent judgment with respect to challenging situations
Basic computer knowledge of Front of House (FOH) systems
Lead by positive example, acting in a professional, courteous manner at all times
Excellent verbal and written communication skills
Proficiency in basic math and time management

Job Responsibility

Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy
Stay organized, think and act with purpose and a sense of urgency
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift
Assist management team in ensuring maximum profitability through daily operations
Ensure compliance of established goals through direction and continual communication
Responsible for seating Guests and controlling the flow of the restaurant
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job
Effective operation and use of the phone, intercom, paging, and headphone systems

Host

The Host is to adhere to the host service standards of the company while taking ...

Location

United States , Knoxville

Salary:

Not provided

O'Charley's

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training)
Must possess all necessary technical skills required to effectively work in the FOH position
Working knowledge and application of core company values, policies, and procedures
Ability to exercise discretion and independent judgment with respect to challenging situations
Basic computer knowledge of Front of House (FOH) systems
Lead by positive example, acting in a professional, courteous manner at all times
Excellent verbal and written communication skills
Proficiency in basic math and time management

Job Responsibility

Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy
Stay organized, think and act with purpose and a sense of urgency
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift
Assist management team in ensuring maximum profitability through daily operations
Ensure compliance of established goals through direction and continual communication
Responsible for seating Guests and controlling the flow of the restaurant
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job
Effective operation and use of the phone, intercom, paging, and headphone systems

Department Lead (Front of House)

ACE Hardware

Location:

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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