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Department Assistant - Primary School Based

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CHRISTUS Health

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Location:
United States , Lake Charles

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Performs various secretarial duties, which include answering phones, typing and filing, maintaining department/patient files. Assists with insurance verification process when needed, schedules patients on a daily basis and interacts with physicians’ offices, which allow for daily operations. Is vital to the effectiveness of daily operations and delivery of care.

Job Responsibility:

  • Incoming mail is sorted and distributed to correct individual daily
  • Outgoing mail is collected and processed
  • All files are kept up to date and organized
  • Schedules appointments (if/when needed)
  • Exercises good judgment when making operational decisions
  • Answers calls promptly
  • Pull charts for providers and office staff
  • End of year file purge (not seen in last 7 years)
  • take to storage facility
  • Verifies insurance and patient information with hospital
  • Prepares charts for incoming patients
  • assists with maintaining medical record
  • Assist with front desk duties (if/when needed)
  • Provides information on what to expect, works to build rapport while demonstrating respect for the privacy of the patient
  • Demonstrates exceptional cooperation with others during the work day
  • Prioritizes workload appropriately, making effective and efficient use of time
  • Adheres to hospital policies and departmental rules
  • Completes all education Healthstream assignments
  • Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability ACT (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
  • Performs all other duties as assigned

Requirements:

  • High school diploma required
  • Medical terminology preferred
  • Must possess strong organizational and interpersonal skills
  • Be flexible and able to work on multiple projects and prioritize appropriately
  • able to work with many interruptions and maintain confidential information
  • One-year experience in hospital registration or comparable position preferred
  • Secretarial experience preferred

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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