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Robert Half Logo Robert Half · Health and Beauty

Dental Treatment Coordinator

United States, Rochester · Job Posted May 11, 2026
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Job Description

We are looking for a skilled Patient Care Coordinator to support a busy dental practice in New York. This contract opportunity with permanent potential is ideal for someone who can help patients understand recommended care, coordinate appointments, and navigate financial and insurance details with confidence. The person in this role will work closely with multiple providers to create a smooth, supportive experience from treatment discussion through follow-up.

Job Responsibility

  • Coordinate patient appointments, treatment discussions, and follow-up visits to keep care plans organized and on schedule
  • Explain recommended dental procedures in a clear and supportive manner so patients understand next steps and expectations
  • Review insurance benefits, estimated costs, and payment options with patients while helping address coverage-related questions
  • Maintain accurate patient records and documentation in accordance with office procedures and privacy standards
  • Partner with multiple providers and clinical staff to align scheduling, treatment planning, and patient communication
  • Provide responsive assistance to patients before, during, and after treatment to promote a positive care experience
  • Support compliance-related documentation and reporting activities to help maintain regulatory standards
  • Assist with HIPAA-focused processes and system-related privacy practices as needed within daily operations

Requirements

  • At least 3 years of experience in a patient coordination, treatment coordination, or similar healthcare support role
  • Prior experience in a dental practice environment with working knowledge of treatment planning and patient scheduling
  • Ability to manage patient medical records accurately while maintaining strong attention to detail
  • Familiarity with insurance verification, patient financial discussions, and coordination of payment information
  • Understanding of HIPAA requirements, including patient privacy expectations and compliant handling of sensitive information
  • Strong communication and interpersonal skills with the ability to support patients in a detail-oriented and empathetic manner
  • Comfortable working in a fast-paced setting and collaborating with multiple providers and team members

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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