Dental Technician Job at 3Shape (Kyiv)

Customer Experience Dental Lab Technician

We're looking for experienced and dedicated Customer Experience Lab Technicians ...

Location

Canada

Salary:

33.00 - 37.00 CAD / Hour

Dandy

Expiration Date

Until further notice

Requirements

5+ Years in a Dental Technician Role
3+ years of experience in dental CAD/CAM design, including complex and high aesthetic Anterior Crown and Bridge cases
Bilingual in English and Canadian French
Deep understanding of digital dental workflows for your specialized product line, ie. anterior C&B.
Technologically adept with the ability to learn and navigate dental design platforms quickly.
Proven ability to build rapport with clinicians, offer empathetic support, and manage complex concerns with professionalism and care.
Excellent verbal and written communication skills with the ability to translate clinical and technical feedback into actionable insights.
Comfortable chatting live with doctors — whether it’s over chat, phone, or video calls.
Strong independent problem-solving skills and the ability to manage multiple complex conversations simultaneously.
Desire to work in a fast-growing and rapidly changing fully-digital lab environment.

Job Responsibility

Collaborate on Treatment Plans: Partner with doctors in real-time to review and refine case designs, ensuring optimal aesthetic and functional patient outcomes.
Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to troubleshoot issues, clarify workflows, and offer efficient and empathetic customer service.
Facilitate Cross-Functional Communication: Act as a liaison between doctors and Dandy lab teams, translating clinical feedback into production outcomes.

What we offer

healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

Customer Experience Dental Lab Technician

We're looking for experienced and dedicated Customer Experience Lab Technicians ...

Location

Canada , Quebec

Salary:

33.00 - 37.00 CAD / Hour

Dandy

Expiration Date

Until further notice

Requirements

5+ Years in a Dental Technician Role
3+ years of experience in dental CAD/CAM design, including complex and high aesthetic Anterior Crown and Bridge cases
Bilingual in English and Canadian French
Deep understanding of digital dental workflows for your specialized product line, ie. anterior C&B.
Technologically adept with the ability to learn and navigate dental design platforms quickly.
Proven ability to build rapport with clinicians, offer empathetic support, and manage complex concerns with professionalism and care.
Excellent verbal and written communication skills with the ability to translate clinical and technical feedback into actionable insights.
Comfortable chatting live with doctors — whether it’s over chat, phone, or video calls.
Strong independent problem-solving skills and the ability to manage multiple complex conversations simultaneously.
Desire to work in a fast-growing and rapidly changing fully-digital lab environment.

Job Responsibility

Collaborate on Treatment Plans: Partner with doctors in real-time to review and refine case designs, ensuring optimal aesthetic and functional patient outcomes.
Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to troubleshoot issues, clarify workflows, and offer efficient and empathetic customer service.
Facilitate Cross-Functional Communication: Act as a liaison between doctors and Dandy lab teams, translating clinical feedback into production outcomes.

What we offer

healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Customer Experience Dental Technologist

We're looking for experienced and dedicated Customer Experience Lab Technicians ...

Location

Canada

Salary:

33.00 - 37.00 CAD / Hour

Dandy

Expiration Date

Until further notice

Requirements

5+ Years in a Dental Technician Role
3+ years of experience in dental CAD/CAM design, including complex and high aesthetic Anterior Crown and Bridge cases
Deep understanding of digital dental workflows for your specialized product line, ie. anterior C&B.
Technologically adept with the ability to learn and navigate dental design platforms quickly.
Proven ability to build rapport with clinicians, offer empathetic support, and manage complex concerns with professionalism and care.
Excellent verbal and written communication skills with the ability to translate clinical and technical feedback into actionable insights.
Comfortable chatting live with doctors — whether it’s over chat, phone, or video calls.
Strong independent problem-solving skills and the ability to manage multiple complex conversations simultaneously.
Desire to work in a fast-growing and rapidly changing fully-digital lab environment.
Ability to meet tight deadlines while maintaining exceptional quality standards across every case.

Job Responsibility

Collaborate on Treatment Plans: Partner with doctors in real-time to review and refine case designs, ensuring optimal aesthetic and functional patient outcomes.
Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to troubleshoot issues, clarify workflows, and offer efficient and empathetic customer service.
Facilitate Cross-Functional Communication: Act as a liaison between doctors and Dandy lab teams, translating clinical feedback into production outcomes.

What we offer

Healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Lab Technician – Dental Support

We are seeking an experienced Lab Technician to provide real-time clinical and l...

Location

Brazil

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

5+ years experience as a dental laboratory bench technician
3+ years hands-on experience with 3Shape
Strong understanding of digital dental design and lab workflows
Comfortable supporting clinicians in real time across multiple channels
Ability to explain technical and clinical concepts clearly to providers
Experience supporting multiple SKUs or product lines

Job Responsibility

Provide real-time clinical and lab support to dental clinicians
Review intraoral scans for quality, accuracy, and clinical readiness
Deliver design feedback aligned with prescribed treatment plans
Troubleshoot digital dental workflows and case submission issues
Coordinate closely with partner labs to ensure smooth case execution
Support clinicians via live chat, phone, and video consultations
Document cases, recommendations, and outcomes accurately
Identify case risks and escalate complex clinical concerns when needed
Maintain deep knowledge of SKU-specific products and workflows

Fulltime

Lab Technician – Dental Support

We are seeking an experienced Lab Technician to provide real-time clinical and l...

Location

Australia

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

5+ years experience as a dental laboratory bench technician
3+ years hands-on experience with 3Shape
Strong understanding of digital dental design and lab workflows
Comfortable supporting clinicians in real time across multiple channels
Ability to explain technical and clinical concepts clearly to providers
Experience supporting multiple SKUs or product lines

Job Responsibility

Provide real-time clinical and lab support to dental clinicians
Review intraoral scans for quality, accuracy, and clinical readiness
Deliver design feedback aligned with prescribed treatment plans
Troubleshoot digital dental workflows and case submission issues
Coordinate closely with partner labs to ensure smooth case execution
Support clinicians via live chat, phone, and video consultations
Document cases, recommendations, and outcomes accurately
Identify case risks and escalate complex clinical concerns when needed
Maintain deep knowledge of SKU-specific products and workflows

Fulltime

Lab Technician – Dental Support

We are seeking an experienced Lab Technician to provide real-time clinical and l...

Location

Mexico

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

5+ years experience as a dental laboratory bench technician
3+ years hands-on experience with 3Shape
Strong understanding of digital dental design and lab workflows
Comfortable supporting clinicians in real time across multiple channels
Ability to explain technical and clinical concepts clearly to providers
Experience supporting multiple SKUs or product lines

Job Responsibility

Provide real-time clinical and lab support to dental clinicians
Review intraoral scans for quality, accuracy, and clinical readiness
Deliver design feedback aligned with prescribed treatment plans
Troubleshoot digital dental workflows and case submission issues
Coordinate closely with partner labs to ensure smooth case execution
Support clinicians via live chat, phone, and video consultations
Document cases, recommendations, and outcomes accurately
Identify case risks and escalate complex clinical concerns when needed
Maintain deep knowledge of SKU-specific products and workflows

Fulltime

Lab Technician – Dental Support

We are seeking an experienced Lab Technician to provide real-time clinical and l...

Location

Philippines , Metro Manila

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

5+ years experience as a dental laboratory bench technician
3+ years hands-on experience with 3Shape
Strong understanding of digital dental design and lab workflows
Comfortable supporting clinicians in real time across multiple channels
Ability to explain technical and clinical concepts clearly to providers
Experience supporting multiple SKUs or product lines

Job Responsibility

Provide real-time clinical and lab support to dental clinicians
Review intraoral scans for quality, accuracy, and clinical readiness
Deliver design feedback aligned with prescribed treatment plans
Troubleshoot digital dental workflows and case submission issues
Coordinate closely with partner labs to ensure smooth case execution
Support clinicians via live chat, phone, and video consultations
Document cases, recommendations, and outcomes accurately
Identify case risks and escalate complex clinical concerns when needed
Maintain deep knowledge of SKU-specific products and workflows

Fulltime

Dental Technician

3Shape

Location:
Ukraine , Kyiv

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 11, 2026

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