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Dental Receptionist - Tenbury Dental Centre, Tenbury Wells, Worcestershire, WR15 8AA Part-Time | 3 Days per Week Monday to Wednesday | 8:30am – 5:30pm Tenbury Dental Centre is a well-established, community-focused dental practice in the beautiful market town of Tenbury Wells. Over the past six years, we have grown from two to four surgeries, reflecting our commitment to exceptional patient care and continued investment in our practice. Following a complete refurbishment, our modern practice is equipped with the latest technology, including CBCT scanning, intraoral scanners, and fully digital workflows. We are proud of the welcoming, friendly atmosphere we have created for both patients and colleagues, and we're now looking for a Dental Receptionist to join our team. This is an excellent opportunity for an organised, customer-focused individual who enjoys working with people and wants to be part of a supportive and growing dental practice.
Job Responsibility
Welcoming patients and visitors to the practice
Managing incoming calls, emails, and patient enquiries
Booking, confirming, and rearranging appointments
Processing payments and maintaining accurate patient records
Managing patient recalls and follow-up appointments
Supporting clinicians and the wider team with administrative tasks
Maintaining confidentiality and complying with practice policies
Ensuring the reception area remains professional and welcoming at all times
Requirements
Experience within a dental, healthcare, or medical setting would be advantageous but is not essential
Previous receptionist or customer service experience is essential
Excellent interpersonal and communication skills
Strong administrative and computer skills
A professional and friendly approach
The ability to remain calm and organised in a busy environment
A proactive and positive attitude
Nice to have
Experience within a dental, healthcare, or medical setting would be advantageous
What we offer
Support for career progression and professional development