This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
An exciting opportunity has arisen to work with the Community Dental Service for Wiltshire and Swindon at our Salisbury Site. This is a substantive, full time post. The post holder will be required to undertake a full range of reception duties including dealing with patients, making appointments, providing information, payment processing and banking and other elements of general office administration. Experience of general administration work is essential, along with good communication and organisational skills. Experience of a Dental IT system would be an advantage, but training will be given to the suitable candidate. Good IT skills are essential. The post holder may be required to cover other sites within the service, so transport is essential. This role will also require some weekend and bank holiday working for the Community Dental Out of Hours Service.
Job Responsibility
Process and administer face to face, written, answerphone and telephone enquiries
Provide information and advice about dental services and access to NHS Dental Care for unregistered patients
Obtain personal details from patients and other sensitive personal, social and medical information
Ascertain whether patients should pay NHS charges or if in receipt of benefits
Administer dental charges including exemption categories and checking of eligibility
Calculate fees, collect and handle patient payments
Take responsibility for security of monies
Receive and prepare documentation for patients and ensure completion of NHS Dental Forms
Maintain and operate the appointments system
Collate performance data from the appointments system
Requirements
Significant experience of general office work
Experience of operating a cash handling system
Experience of Health and Safety practice
Understanding of personal health and safety responsibilities
NVQ level 3 or equivalent training
Nice to have
Previous experience of Dental reception work
Previous experience of working with Dental IT systems