Dental Receptionist

• Welcoming and checking in patients, ensuring records are complete
• Booking, managing, and confirming appointments
• Handling telephone, email, and online enquiries
• Presenting treatment plans and processing payments
• Managing lab work bookings and dispatch
• Following up outstanding payments and missed appointments
• Responding to new patient enquiries and introducing services
• Maintaining accurate patient records and strict confidentiality
• Supporting the clinical and management team as needed

• Friendly, professional communicator with excellent customer service skills
• Well organised, reliable, and proactive
• Strong attention to detail
• Confident using IT systems (dental software experience helpful but not essential)
• Comfortable working both independently and as part of a team
• Previous reception or customer-facing experience preferred

Dental software experience

• Thorough in-house training
• Supportive team culture
• Pension contributions
• Attendance bonus
• Private patient target bonuses
• Stable weekday working pattern with only three Saturdays per year
• Ongoing support and opportunities for development
• Free on-street parking