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Creative Smiles - Metairie is looking for a Business Assistant to join our team.
Job Responsibility:
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Requirements:
1+ years of experience in a dental front desk role
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Reliability, professionalism with communication, and punctuality
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions
regular HIPAA training, aligning with the specific role and responsibilities, will be required
and the individual will need to protect PHI and maintain data safeguards
What we offer:
Competitive benefits including health insurance
retirement savings plans
six paid holidays
PTO (paid time off)
Front loaded education and training
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential