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Join our friendly and professional team at Affinity Dental & Implant Centre and become the welcoming face of our modern, well-equipped practice. This is a fantastic opportunity to play a key role in delivering an exceptional patient experience and keeping our practice running smoothly. As a Dental Receptionist, you will not only handle front-of-house duties but also take on Patient Care Coordinator responsibilities, guiding patients through their treatment journey and ensuring every visit is seamless and positive.
Job Responsibility:
Welcoming patients and providing a warm, professional first impression
Managing patient appointments and maintaining an efficient diary
Acting as a key point of contact for patients, supporting them throughout their treatment journey
Coordinating treatment plans and follow-up appointments with the clinical team
Handling patient enquiries in person and over the phone
Processing payments and maintaining accurate patient records
Supporting clinical and administrative teams to ensure smooth day-to-day operations
Helping create a positive and caring experience for every patient
Requirements:
A friendly, professional, and organised individual
Excellent communication and customer service skills
Previous dental reception or patient coordination experience is beneficial
Someone who enjoys supporting patients and building strong relationships
A team player with a positive attitude and strong attention to detail
Nice to have:
Previous dental reception or patient coordination experience is beneficial