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Be the first smile our patients see at The Parks Dental & Skin Clinic, we're passionate about delivering exceptional patient care from the moment someone walks through our doors. As the face of our practice, you'll play an important role in creating a warm, friendly and professional experience for every patient. Whether you already have reception experience or you're looking for a new career in healthcare, we'd love to hear from you. Previous dental experience isn't essential, as full training will be provided for the right person. If you enjoy working with people, thrive in a busy environment and take pride in delivering outstanding customer service, this could be the perfect opportunity for you.
Job Responsibility
Welcoming patients and creating a positive first impression
Managing appointment bookings and maintaining an efficient diary
Responding to enquiries in person, over the telephone, by email and via social media
Supporting patients throughout their journey within the practice
Processing payments and maintaining accurate patient records
Liaising with clinicians and colleagues to ensure the smooth day-to-day running of the practice
Supporting the team in delivering exceptional patient care
Requirements
Previous experience in reception or customer service is essential