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Dental Receptionist / Treatment Coordinator

United Kingdom, Lisburn Employment contract · Job Posted May 16, 2026
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Job Description

Are you an organised, friendly and patient-focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC-registered Dental Nurse who is looking to broaden their role into reception and patient coordination. This is a varied, front-facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.

Job Responsibility

  • Welcoming patients and managing front-of-house operations
  • Booking and coordinating appointments efficiently
  • Managing phone and email enquiries
  • Maintaining accurate patient records
  • Supporting patients during consultations
  • Explaining treatment options and associated costs clearly
  • Assisting with finance options and payment plans
  • Following up on outstanding treatment plans
  • Ensuring smooth day-to-day practice operations
  • Handling deposits and private treatment payments
  • Supporting marketing initiatives and practice events
  • Working closely with clinicians and the wider team

Requirements

  • Previous dental experience essential
  • A GDC-registered Dental Nurse is highly desirable
  • Strong customer-facing healthcare experience considered
  • Professional, approachable and confident
  • Comfortable discussing treatment options and costs
  • Able to manage a busy reception environment
  • Strong administrative and multitasking skills
  • Experience with dental/medical software
  • Competent with Microsoft Office
  • Reliable and proactive
  • Positive team player committed to delivering excellent patient care

What we offer

  • Competitive salary, dependent on experience
  • Career progression opportunities within a large dental group
  • Training and development support
  • Performance-based bonus opportunities
  • Modern working environment with up-to-date systems and technology

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