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Are you an organised, friendly and patient-focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC-registered Dental Nurse who is looking to broaden their role into reception and patient coordination. This is a varied, front-facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.
Job Responsibility:
Welcoming patients and managing front-of-house operations
Booking and coordinating appointments efficiently
Managing phone and email enquiries
Maintaining accurate patient records
Supporting patients during consultations
Explaining treatment options and associated costs clearly
Assisting with finance options and payment plans
Following up on outstanding treatment plans
Ensuring smooth day-to-day practice operations
Handling deposits and private treatment payments
Supporting marketing initiatives and practice events
Working closely with clinicians and the wider team
Requirements:
Previous dental experience essential
A GDC-registered Dental Nurse is highly desirable
Strong customer-facing healthcare experience considered
Professional, approachable and confident
Comfortable discussing treatment options and costs
Able to manage a busy reception environment
Strong administrative and multitasking skills
Experience with dental/medical software
Competent with Microsoft Office
Reliable and proactive
Positive team player committed to delivering excellent patient care
Nice to have:
A GDC-registered Dental Nurse is highly desirable
Strong customer-facing healthcare experience considered
What we offer:
Competitive salary, dependent on experience
Career progression opportunities within a large dental group
Training and development support
Performance-based bonus opportunities
Modern working environment with up-to-date systems and technology