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Dental Receptionist / Patient Coordinator

United Kingdom, Chester 26000.00 - 27500.00 GBP / Year · Job Posted January 25, 2026
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Job Description

Are you an experienced Dental Receptionist or Patient Coordinator looking for a flexible, part-time role within a thriving city-centre dental practice? Chester Dental Studio is seeking a full-time Dental Receptionist to work on Monday/Tuesday/Friday/Saturday. Chester Dental Studio opening hours are between 7am and 7pm, hours to be discussed at interivew. Pay is dependent on experience, and this role may also suit a qualified dental nurse wishing to transition into a receptionist or treatment coordinator role. About Us: Chester Dental Studio is a modern, three-surgery practice located in Chester city centre. We offer a supportive working environment with direct assistance from our practice manager and a dedicated team of qualified dental nurses. Role Overview: As a Dental Receptionist, you’ll be the first point of contact for patients, helping manage appointments, enquiries, and maintaining the smooth daily operation of the reception area.

Job Responsibility

  • Provide outstanding telephone and front-desk service
  • Schedule private treatment appointments and follow treatment plans
  • Discuss and present finance options professionally
  • Work alongside clinicians to coordinate patient care
  • Support digital marketing efforts and promote practice treatments
  • Deliver efficient reception services to support clinical workflows

Requirements

  • Previous dental reception or dental practice experience preferred
  • Excellent communication and interpersonal skills
  • Highly organised, detail-oriented, and adaptable
  • Comfortable working under pressure and across flexible hours
  • Suitable for dental nurses looking to move into reception or TCO roles

What we offer

  • Competitive pay based on experience
  • Training and support to transition from clinical to front-of-house roles
  • Incentives for private treatment sales
  • Modern, computerised working environment
  • Annual reviews and professional development pathways

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