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Dental Office Assistant - Business Assistant

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Breton Bay Dentistry

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Location:
United States , Gainesville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Dental Receptionist / Business Assistant Opportunity at University Family Dentistry. University Family Dentistry is seeking a friendly, organized, and dependable Dental Receptionist/Business Assistant to join their team full‑time. The position requires availability Monday through Friday between 7:30 a.m. and 6:00 p.m., offering a stable schedule in a supportive, patient‑focused environment. Prior dental experience is a strong plus, and familiarity with Dentrix is especially valuable as it is the primary software used in the practice. If you enjoy helping patients, keeping an office running smoothly, and being part of a collaborative team, this role could be an excellent fit for your next career step. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Job Responsibility:

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements:

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions
  • regular HIPAA training, aligning with the specific role and responsibilities, will be required
  • and the individual will need to protect PHI and maintain data safeguards
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions
  • This is a standard requirement for dental office roles and must be completed prior to starting employment
  • The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided
  • Not applicable in state of FL & TN

Nice to have:

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
  • Prior dental experience is a strong plus
  • familiarity with Dentrix is especially valuable as it is the primary software used in the practice
What we offer:
  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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