CrawlJobs Logo
Dandy Logo Dandy · Health and Beauty

Dental Clinical Support Trainer & CX Expert, Removables

Australia, Sydney 88800.00 - 111000.00 AUD / Year · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive clinical adoption and customer excellence as a cornerstone of our new market launch team. This hybrid role blends high-impact training with advanced clinical support, ensuring practices adopt digital workflows confidently while receiving expert guidance on complex cases. You will serve as the localized clinical authority for both training and CX—delivering live onboarding, coaching clinicians through digital workflows, and resolving the most technical clinical issues. This is a high-autonomy, high-impact role that shapes customer success, market readiness, and long-term digital adoption. This role includes up to 50% travel for in-practice training and support.

Job Responsibility

  • Training Delivery & Adoption Coaching
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
  • Operational Autonomy & Cross-Functional Support
  • Manage scheduling, confirmations, and travel logistics independently—especially in markets without local admin support
  • Act as a local SME for CX and training, supporting new hires and contributing to updates for SOPs and knowledge resources
  • Partner with cross-functional teams on projects that improve clinical processes, case quality, and customer experience
  • Maintain strong knowledge of local clinical standards, terminology, and regulatory requirements

Requirements

  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
  • Enthusiasm for working in a fast-moving, digitally driven environment and contributing to a high-performance culture

What we offer

  • Offers Equity
  • For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work
Dandy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Dental Clinical Support Trainer & CX Expert, Removables

8 matching positions

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...
Location
Location
France
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Training Delivery & Adoption Coaching: Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise: Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Dental Clinical Support Trainer & CX Expert

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
Australia , Sydney
Salary
Salary:
88800.00 - 111000.00 AUD / Year
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Offers Equity
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...
Location
Location
Spain
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
France
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Training Delivery & Adoption Coaching
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
Spain
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right
New

Network Engineer

Columbia Technology Partners is seeking a Network Engineer to design, deploy, an...
Location
Location
United States , Annapolis Junction
Salary
Salary:
103000.00 - 145000.00 USD / Year
ctp-web.com Logo
Columbia Technology Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree with 5 years of related experience, Master's degree with 3 years of experience, or 10 years of hands-on Network Engineering experience in lieu of a degree
  • Demonstrated experience designing, configuring, and maintaining secure network environments
  • Proficiency with network performance monitoring, analysis, and optimization tools
  • Proven ability to troubleshoot and optimize complex systems for reliability and speed
  • IAT Level I certification compliant with DoD 8570.01-M requirements
  • DOD 8570 Certification
  • U.S. Citizenship is required for all applicants
  • active Security Clearance with appropriate Polygraph
Job Responsibility
Job Responsibility
  • Design and implement secure, high-throughput network architectures supporting operational and mission environments
  • Administer and troubleshoot enterprise LAN environments to ensure continuous availability and performance
  • Monitor, analyze, and optimize network traffic to minimize latency and maximize system efficiency
  • Capture and evaluate network performance metrics to identify improvement opportunities and architectural enhancements
  • Configure and integrate front-end and back-end systems to enable reliable, end-to-end communications
  • Collaborate with engineering and mission teams on network designs, enhancements, and architectural decisions
  • Convert operational performance data into actionable technical requirements and system improvements
What we offer
What we offer
  • Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
  • Vision + Dental: Both free to you + paid in full by CTP
  • Retirement: 401k - 6% company contribution
  • PTO + Leave: customizable leave plans, Jury Duty, Bereavement + Military Leave
  • Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
  • Life and AD&D Insurance/Short-Term & Long-Term Disability: at zero cost to you
  • Profit Sharing Bonus: End of year cash
  • Referral Bonus Program: bonuses range from $7,000-$20,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Cedar Rapids
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
August 26, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources
  • Fulltime
Read More
Arrow Right
New

Secondary Supply Teacher

Secondary Supply Teacher | Subject Specialist | Local Secondary Schools Position...
Location
Location
United Kingdom , Brixham
Salary
Salary:
100.00 - 160.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 21, 2026
Flip Icon
Requirements
Requirements
  • Hold QTS: You have Qualified Teacher Status (QTS) or an equivalent recognised teaching qualification (ECTs are encouraged to apply)
  • Are Subject Confident: You have a deep understanding of your specialist subject and a general ability to cover other areas of the secondary curriculum
  • Are Resilient & Engaging: You can walk into a new classroom and quickly build rapport with teenagers through subject passion and firm boundaries
  • Are Committed: You hold an enhanced DBS on the update service (or are willing to apply) and are 100% dedicated to Safeguarding
Job Responsibility
Job Responsibility
  • Expert Lesson Delivery: Deliver pre-planned lessons with confidence, ensuring that students in Years 7-13 continue to make progress against the National Curriculum
  • High-Level Classroom Management: Utilise sophisticated behaviour management strategies to maintain a focused and productive learning environment for teenagers
  • Differentiated Support: Adapt the delivery of materials on the fly to support students with SEND or to stretch higher-attaining pupils at Key Stage 4
  • Professional Handovers: Provide concise, high-quality feedback to the department head to ensure seamless continuity for the student's regular teacher
What we offer
What we offer
  • training and education
  • Safeguarding & Prevent
  • Referral Bonus
  • PAYE
Read More
Arrow Right