CrawlJobs Logo
Dandy Logo Dandy · Health and Beauty

Dental Clinical Support Trainer & CX Expert, Removables

Australia, Sydney 88800.00 - 111000.00 AUD / Year · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive clinical adoption and customer excellence as a cornerstone of our new market launch team. This hybrid role blends high-impact training with advanced clinical support, ensuring practices adopt digital workflows confidently while receiving expert guidance on complex cases. You will serve as the localized clinical authority for both training and CX—delivering live onboarding, coaching clinicians through digital workflows, and resolving the most technical clinical issues. This is a high-autonomy, high-impact role that shapes customer success, market readiness, and long-term digital adoption. This role includes up to 50% travel for in-practice training and support.

Job Responsibility

  • Training Delivery & Adoption Coaching
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
  • Operational Autonomy & Cross-Functional Support
  • Manage scheduling, confirmations, and travel logistics independently—especially in markets without local admin support
  • Act as a local SME for CX and training, supporting new hires and contributing to updates for SOPs and knowledge resources
  • Partner with cross-functional teams on projects that improve clinical processes, case quality, and customer experience
  • Maintain strong knowledge of local clinical standards, terminology, and regulatory requirements

Requirements

  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
  • Enthusiasm for working in a fast-moving, digitally driven environment and contributing to a high-performance culture

What we offer

  • Offers Equity
  • For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work
Dandy - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Dental Clinical Support Trainer & CX Expert, Removables

8 matching positions

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...
Location
Location
France
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Training Delivery & Adoption Coaching: Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise: Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Dental Clinical Support Trainer & CX Expert

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
Australia , Sydney
Salary
Salary:
88800.00 - 111000.00 AUD / Year
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Offers Equity
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...
Location
Location
Spain
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
France
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Training Delivery & Adoption Coaching
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Clinical Support & Case Quality Expertise
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...
Location
Location
Spain
Salary
Salary:
Not provided
meetdandy.com Logo
Dandy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
  • Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
  • Strong understanding of digital dentistry workflows
  • 3+ years of experience with 3Shape CAD/CAM design or similar systems is required
  • Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
  • Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
  • Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
  • Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
  • Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
  • Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology
Job Responsibility
Job Responsibility
  • Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
  • Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
  • Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
  • Localize global training content to align with regional workflows, terminology, and regulatory norms
  • Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
  • Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
  • Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
  • Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
  • Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
  • Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement
What we offer
What we offer
  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off
  • Fulltime
Read More
Arrow Right
New

Propane Service Technician (Cdl) - Local Driver, No Otr

Heritage Cooperative is always looking for friendly, outgoing, customer-service ...
Location
Location
United States , Barnesville
Salary
Salary:
Not provided
heritagecooperative.com Logo
Heritage Cooperative
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid driver's license, with acceptable driving record
  • Ability to frequently sit for extended periods of time
  • Ability to frequently stand and/or walk for extended periods of time
  • Ability to frequently lift heavy objects no more than 75 pounds
  • Ability to occasionally crawl, stoop, kneel, climb and/or balance
  • Willing to work extended hours and weekends when needed
  • Willing to work various weather elements including cold, heat, wind, rain, etc.
Job Responsibility
Job Responsibility
  • Serve as a positive representation of Heritage Cooperative’s Core Values
  • Provide Superior Customer Service
  • Abide by all safety regulations to ensure safety of oneself, coworkers and customers
  • Load and unload tanks utilizing forklift
  • Maintain tank inventory by size of
  • Establish material list needed for jobs and procures
  • Maintain, and repair petroleum tanks
  • Carry out daily work orders from Tank Service Manager
  • Detect and immediately report improper operation, faulty equipment, defective materials
  • Install, maintain, repair and remove monitors
What we offer
What we offer
  • Competitive Pay
  • 401k match after 6 months
  • Medical, Dental, and Vision Benefits
  • Company paid Life/AD&D, Short-Term and Long-Term Disability
  • Farm Bureau Membership
  • Paid Holidays, Sick, and Vacation Time
  • Fulltime
Read More
Arrow Right
New

Loss Prevention Supervisor

Patrol all areas of the property; secure rooms; assist guests with room access. ...
Location
Location
Mexico , Cancun
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Patrol all areas of the property
  • secure rooms
  • assist guests with room access
  • Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
  • Monitor Closed Circuit Televisions and alarm systems
  • Authorize, monitor, and document access to secured areas
  • Assist guests/employees during emergency situations
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Gather information and complete reports
  • Maintain confidentiality of reports/documents, release information to authorized individuals
  • Fulltime
Read More
Arrow Right
New

System Engineer

We are seeking an individual to support the integration, implementation and deli...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Holds a degree in Engineering, Computer Science, or a related field
  • Possesses 1–3 years of experience in IT operations or engineering
  • Demonstrates strong knowledge of BSS and OSS systems
  • Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl
  • Familiar with MS Office tools and documentation methodologies
  • Understands billing systems and their operational context
  • Works effectively both independently and collaboratively across teams
  • Communicates clearly and manages time and priorities efficiently
  • Approaches challenges with a logical, inquisitive, and solution-oriented mindset
  • Maintains motivation and initiative in a fast-paced, results-driven environment
Job Responsibility
Job Responsibility
  • Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices
  • Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries
  • Analyse test results for services, products, tariffs, promotions, and layout configurations
  • Maintain and update technical documentation and the team knowledge base
  • Ensure availability of applications and hosted servers across UNIX platforms
  • Troubleshoot and resolve database-related issues
  • Execute standard operational requests related to ALM and Totalview
  • Support the delivery and validation of business rules and layout requirements within billing systems
What we offer
What we offer
  • Opportunity to work on critical billing systems within a global telecommunications environment
  • Exposure to end-to-end service delivery and system integration processes
  • Collaboration with cross-functional teams across technology and business areas
  • A supportive environment focused on continuous learning and improvement
  • Experience working with globally recognised platforms and tools
  • Fulltime
Read More
Arrow Right