Dental Clinical Support Expert Job at Dandy

Dental Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...

Location

Australia , Sydney

Salary:

88800.00 - 111000.00 AUD / Year

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching
Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement

What we offer

Offers Equity
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work

Fulltime

Field Sales Executive

As a Field Executive supporting Professional Oral Care team, you are a pivotal f...

Location

India , Kolkata

Salary:

Not provided

Randstad

Expiration Date

May 03, 2026

Requirements

Establish and nurture strategic relationships with dental professionals, clinics, and key opinion leaders in assigned territory
Adhere to coverage and frequency norms of visits to dental clinics
Support company employees in representing professionally at local dental conventions, association meetings, and community events
Manage the effective distribution of product samples, marketing materials, and educational resources directly to dental practices
Proactively identify and develop new Dental Clinic partners within the territory
Drive sales revenue by managing and coordinating with direct/indirect stockists, dental dealers, and partner pharmacies
Ensure consistent product availability and visibility across all relevant channels
Actively generate demand for our professional product portfolio to achieve monthly sales targets and Key Performance Indicators (KPIs)
Monitor stock levels and collaborate with channel partners to prevent out-of-stock situations
Actively engage with Dentists to ensure products are prominently displayed, well-understood, and actively recommended to patients

Job Responsibility

Dentist Reach & Relationship Management
Chemist, Stockist & Supply Chain Management
In-Clinic Excellence & Patient Conversion
Operational Duties
Learning & Development (L&D)

Fulltime

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

France

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching
Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...

Location

France

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching: Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise: Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

Dental Clinical Support Trainer & CX Expert

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

Australia , Sydney

Salary:

88800.00 - 111000.00 AUD / Year

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Offers Equity
healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

Spain

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...

Location

Spain

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

New

Senior Director National Product Leader, Diagnostics

The National Product leader will play a pivotal role in driving One Call’s growt...

Location

United States

Salary:

116100.00 - 191500.00 USD / Year

One Call

Expiration Date

Until further notice

Requirements

Bachelor’s and/or Master’s degree in Business or Healthcare from an accredited college/ University, and/or the equivalent combination of education, training, or work experience
Minimum of 8 years of extensive industry experience leading strategic initiatives focused on product growth and innovation within the healthcare sector
Demonstrated ability to develop and drive strategies that enhance business performance and drive revenue growth with proven results
Expert in delivering robust analytics use cases and cross-functional collaboration
Fosters data and analytics culture, supporting data-driven thinking and discussions
Customer-centric and experienced with successful cross-functional collaboration
Deep functional knowledge in one or more of the following areas: Physical Therapy, Diagnostics, Home Health, Durable Medical Equipment, Transportation, Language and/or Dental
Excellent communication skills, both verbal and written, for interpersonal communication and collaborative management
Exhibits a high degree of initiative and analytical skills to be able to handle and solve complex problems
Viewed as an expert resource by peers and coworkers

Job Responsibility

Subject Matter Expertise: Act as clinical and industry SME’s enabling the Commercial team to close upsell and cross-sell opportunities by providing insights and guidance on product capabilities and market fit
Innovative Product Development: Create scalable growth opportunities by developing innovative, technology-enabled product offerings that address market needs and support business objectives
Strategic Clinical Program Advancement: Advance clinical programs by aligning product direction with commercial strategies and portfolio growth objectives, ensuring initiatives support both immediate and long-term business goals
Market Presence and Advocacy: Strengthen One Call’s market presence by serving as subject matter experts at industry conferences, promoting key programs (such as Age of Injury), and building brand credibility
Market and Competitive Intelligence: Track industry and competitive trends, translating insights on emerging technologies and shifts into actionable growth strategies for the business
Business Unit Strategy Ownership: Own the strategy for assigned product lines or business units, partnering closely with Product and Commercial teams to set priorities, define roadmaps, and drive successful execution
RFP Support and Review: Support and review Requests for Proposal (RFP) to ensure all submissions align with business objectives, market needs, and One Call’s strategic direction
Competitive Analysis: Conduct thorough competitive analysis to inform strategic decision-making and position Once Call’s products effectively within the industry
Innovation and Opportunity Identification: Drive ongoing innovation by identifying emerging trends and opportunities in the market and translating them into actionable product strategies that fuel growth

Fulltime

Dental Clinical Support Expert

Dandy

Location:
Canada

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Canada

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February 18, 2026