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Working closely with the Principal Dentist, you will take responsibility for the day-to-day operational and business management of the clinic, ensuring efficient workflows, regulatory compliance, excellent patient care, and strong business performance.
Job Responsibility:
Oversee daily operations and ensure efficient running of the clinic
Manage staff rotas, recruitment and team development
Act as the main point of contact for staff and patients
Maintain CQC compliance and inspection readiness
Oversee policies, audits and regulatory requirements, including infection control, safeguarding, GDPR, COSHH and Health & Safety
Monitor KPIs, chair utilisation and diary management
Support budgeting, cost control and supplier management
Assist with marketing initiatives, patient retention and online presence
Ensure a consistently high standard of patient care and service
Manage patient feedback and queries professionally
Requirements:
Minimum 3 years’ experience within a dental practice environment
Previous practice management or senior supervisory experience
Strong knowledge of CQC compliance and dental regulations
Excellent leadership, organisational and communication skills
Nice to have:
GDC-qualified Dental Nurse experience would be a bonus
Background in dental nursing, reception or practice management
Experience with dental software and diary optimisation
Interest in practice growth and business development
What we offer:
Potential performance-related bonus
Pension contributions and subsidised dental care
Opportunity to play a key leadership role in the growth of a specialist clinic