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The Clinical Center of Excellence Demo Team Specialist plays a key role in representing the company’s portfolio of medical technology solutions — including hospital beds, stretchers, clinical furniture, nurse call systems, connectivity platforms, rental and safe patient handling equipment — to customers, partners, and internal teams. This position supports national sales and clinical education initiatives through expert product demonstrations, solution integration guidance, and best-practice presentations.
Job Responsibility:
Deliver professional, interactive demonstrations of our medical technology solutions to healthcare customers, including executives, clinicians, and biomedical staff
Tailor demonstrations to specific customer needs, healthcare processes, and hospital environments
Support the sales organization by participating in strategic customer visits, tradeshows, sales trainings, and activities hosted by the CoE
Maintain in-depth product knowledge and effectively communicate clinical, operational, and financial benefits
Collaborate with the CoE leadership team to ensure that all demo environments reflect current product offerings and best-in-class clinical scenarios
Partner with the Clinical Expertise Hub and Sales Training teams to facilitate hands-on product education for internal staff and external customers
Support onboarding and continued development of new sales, marketing, and clinical associates through CoE-based learning programs
Provide feedback to Product Management, R&D, and Marketing on user experience, feature enhancements, and clinical insights gained from demos and field interactions
Work closely with Sales, Marketing, Clinical, and Service teams to align messaging, product positioning, and demonstration strategies
Contributes to the development of demonstration scripts, visual materials, playbooks and standard operating procedures
Serve as a subject matter expert (SME) for select product categories, offering mentorship and technical support to colleagues
Find opportunities to enhance the customer experience through innovative demo techniques and emerging technologies (e.g., VR, AR, digital connectivity)
Participate in CoE projects aimed at advancing organizational excellence, clinical outcomes, and market differentiation
Requirements:
Exceptional presentation, communication, and interpersonal skills
Ability to translate complex technology into clinical and operational value
High level of professionalism and confidence when interacting with healthcare leaders and clinicians
High degree of learning agility and technical ability to describe advantages of product portfolio and demonstrate the details of competitive equipment
Strong organizational and project management skills with attention to detail
Proficient in Microsoft Office and CRM systems
Ability to travel nationally up to 75% of the time
Bachelor’s degree in nursing, Biomedical Engineering, Healthcare Administration, or related field preferred
equivalent clinical or technical experience considered
2 years in medical device sales support, clinical education, or product demonstration within the healthcare industry
Strong understanding of hospital operations, clinical workflows, and patient safety standards
Experience working with capital equipment, connectivity systems, or methods for ensuring patient handling safety strongly preferred
Nice to have:
Experience with digital presentation tools is a plus
What we offer:
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service