Demo Engineer II

• Responsible for the delivery of specific demo features, workflows, or demo environments aligned to defined use cases
• Accountable for delivering defined high-quality demo assets on time and according to established standards
• Is often able to independently complete assigned demo tasks
• Supports live and recorded demos by ensuring demo environments are accurate, functional, and up to date
• Troubleshoots and resolves common demo issues using documented processes and prior experience
• Makes minor improvements or adjustments to demo systems, configurations, or processes to address issues or improve usability
• Breaks down moderately complex demo requirements into smaller, executable tasks and delivers them effectively
• Identifies inefficiencies in demo setup, maintenance, or execution and suggests practical improvements
• Addresses problems that may not be immediately evident, typically within the scope of existing demo environments or tools
• Solves problems using standard procedures, basic analysis, and learned best practices
• Provides information and status updates that may require explanation or interpretation
• Collaborates with peers to clarify requirements, share learnings, and ensure demo consistency
• Escalates risks or blockers appropriately with context and proposed next steps
• Exercises judgment within established procedures to determine appropriate actions for demo configuration and issue resolution
• Makes day-to-day decisions related to task sequencing, execution approach, and minor trade-offs
• Seeks guidance on non-standard issues, higher-risk changes, or cross-functional dependencies
• Works under moderate supervision with clearly defined objectives and expectations
• Collaborates effectively with peers and cross-functional partners to deliver demo assets
• May provide established information, documentation, or guidance to new or entry-level Demo Engineers
• Demonstrates accountability, reliability, and openness to feedback
• Actively contributes to a positive, learning-oriented team environment

• Minimum 3 years of hands-on experience building modern frontend applications using React, with exposure to Astro or similar performance-focused frameworks
• Demonstrated experience working with martech stacks and automation workflows
• Strong understanding of JSON-based products and API-driven architectures
• Practical familiarity with SaaS platforms in real-world implementation contexts
• Familiarity with Optimizely products such as CMS and Web Experimentation is a big plus
• Demonstrates working knowledge of fundamental concepts, practices, and procedures related to demo engineering and mar-tech platforms
• Executes standard demo configurations, data setups, and AI-enabled workflows with consistency
• Beginning to develop more advanced or specialized skills in a specific demo focus area (e.g., personalization, experimentation, generative AI use cases)
• Starting to be recognized by the team for knowledge in a particular demo domain or product capability
• Shows a willingness to learn about industry trends, AI capabilities, and best practices
• Leverages prior experience and feedback to improve execution and problem-solving over time
• Bachelor’s degree or equivalent, with a minimum of 3 years of relevant experience
• Good English communication skills

Familiarity with Optimizely products such as CMS and Web Experimentation

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Paid Maternity (4 months) & Paternity Leave (12 weeks)
• Flexible vacations days and working hours
• Provident Fund
• Annual Work/Service Anniversary Leave
• Comprehensive medical & life insurance for you and your dependants
• Volunteering opportunities to make a difference
• Chance to work alongside our incredible global team
• Monthly and quarterly regional and global team-building events
• Communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day
• An agile performance review process that encourages ongoing transparency between managers and direct reports
• Enablement program and soft skill training to support internal career growth and development