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Serve guest needs by providing exceptional knowledge of Food & Beverage menu items. Responsibilities will include describing the food and beverage selection to our Guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods. You will be closing Guest checks, being highly visible in the operation, while delivering superior service with dedication and providing an attentive and distinctive experience for our guests
Job Responsibility:
Describe the selection of food & beverage menu items to Guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate Guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the Guest’s original order
transport items to the Guest table in a timely manner to ensure proper food quality
Anticipate Guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to Guest concerns and requests
Breakdown, clean and set-up of tables, buffets, and food stations
Requirements:
High School education or equivalent experience
Minimum two years food service or related work
Background in Luxury Resort and Hotel considered an asset
High level of understanding and knowledge of food and wine
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
Be fluent in English and Italian
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential