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Dementia Support Coach

Australia, Cardiff · Job Posted July 31, 2025
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Job Description

A rewarding opportunity to be involved in a Dementia Centre (DC) initiative to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care. This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career.

Job Responsibility

  • Facilitate on the ground support, implementation of relationship-based support strategies, modelling and coaching with clients, carers and care staff
  • Work collaboratively with peers to develop the skills, expertise and/or applied knowledge of aged care staff and carers to understand the person living with dementia and develop best practice support and care
  • Support the implementation of the recommendation plans on the ground, drawing on modelling and coaching techniques, and seek guidance from Team Leader, Dementia Consultant and Senior Consultant as required
  • Facilitate and support the trial and implementation of brokerage items with clients and their carers, and seek guidance from Team Leader, Dementia Consultant and Senior Consultant as required

Requirements

  • Experience in supporting individuals living with dementia in residential and community aged care settings
  • Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment and competing demands
  • The ability to work both independently and as part of a team
  • Demonstrated commitment to excellence in customer service principles including conflict resolution to ensure the consistent provision of exceptional service to internal and external customers
  • A current driver’s licence and safe driving record
  • Willingness to travel and work intrastate and interstate to support the delivery of DC services
  • Qualification in relevant field
  • Allied Health assistant, Diversional Therapy, Enrolled Nursing (EN), Aged Care, Cert III or IV in Individual Support / Leisure and Health or similar highly desirable

What we offer

  • Market leading remuneration
  • Salary packaging
  • $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
  • Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
  • Additional training & career development opportunities
  • Leave benefits – purchased additional annual leave
  • Reward and Recognition Program
  • Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family
  • Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages
  • Exclusive discounts at MyCar
  • Servicing, Brakes, Repairs, and Tyre Care Plans
  • Exclusive commercial discounts for JB HI-FI and The Good Guys

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