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The Demand Planning Process Expert is a member of the pan Baxter Supply Chain Centre of Excellence Team and is accountable for governing, standardizing, and continuously improving demand planning processes across regions and business units. This role focuses on process optimization, best-practice adoption, and capability building, ensuring consistent and effective execution of demand planning processes. Acting as a trusted business partner to Demand Planners, the role bridges Demand Planning, Network Planning, IT, and Analytics teams, translating business needs into scalable and sustainable process and system solutions. The position supports both run-the-business activities and transformational initiatives, including system enhancements, advanced analytics enablement, and organizational capability development.
Job Responsibility:
Drive continuous improvement initiatives based on forecast accuracy analysis, volatility and bias insights, and feedback from DP Subject Matter Experts
Identify gaps in current demand planning processes and propose process reengineering, simplification, and automation opportunities
Act as a global expert for demand planning solutions (e.g., Maestro, Hotspot, Tableau, Power BI), ensuring system and reporting designs align with approved processes and governance
Translate business needs into clearly defined requirements and user stories for system and reporting enhancements
Support testing, validation, and deployment of process and system changes
Ensure process adherence and correct system usage across regions
Support cross-functional projects and initiatives
Develop and maintain process documentation, playbooks, standards, and training materials
Deliver training sessions and support onboarding of Demand Planners and Demand Planning SMEs
Promote best practices and consistent behaviors across geographies through the SME network and community forums
Requirements:
Deep understanding of forecasting concepts
Hands-on experience with planning systems e.g. Kinaxis Rapid Response/Maestro, SAP APO/IBP, Blue Yonder
Proven ability to define, govern, and continuously improve business processes
Experience as a key user, process excellence team member, or transformation role
Exposure to Machine Learning, Demand Sensing, and Artificial Intelligence in planning
Ability to translate complex business needs into clear process designs
Strong stakeholder management
Highly structured and analytical thinker
Clear and confident communicator
Strong continuous improvement mindset
Master's degree in Business, Finance, Supply Chain, Operations, or Information Technology
Strong professional experience in Demand Planning within a global or regional supply chain environment (8+ years)
Experience working within SIOP / S&OP / IBP frameworks
Nice to have:
Exposure to Machine Learning, Demand Sensing, and Artificial Intelligence applications in planning or similar processes
What we offer:
Permanent contract after 3-months
Competitive salary
Annual bonus
Medical Care
Life Insurance
Christmas bonus
Co-financing for corrective glasses and lenses
Newborn baby bonus
Employee Stock Purchase Program ESP
PPE program with very attractive conditions
Holiday allowance
Theater tickets at a reduced price
Educational support: fully covered language courses