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This is a key role focused on improving productivity, optimising stock levels, and leading a talented planning team to deliver operational excellence across the business. Reporting to the Head of Supply Chain, you’ll take ownership of developing and executing our demand planning strategy. You’ll analyse data, forecast demand, and ensure we maintain optimal stock holding levels to meet customer needs while reducing costs. You’ll collaborate across all departments and work closely with suppliers, customers, and logistics partners to ensure smooth operations, exceptional service levels, and continuous improvement across our supply chain.
Job Responsibility:
Support and lead the demand planning team, providing coaching, guidance, and cover when required
Track inventory levels, analyse data, and anticipate trends to improve forecast accuracy
Deliver supplier and customer objectives in line with business plans and service standards
Drive continuous improvement by implementing KPIs such as OTIF, forecast accuracy, and inventory optimisation
Lead supply meetings, addressing challenges that impact service delivery and ensuring proactive solutions
Build and maintain strong relationships with internal teams, suppliers, and logistics partners
Support new process and system implementations led by the Head of Supply Chain
Oversee recruitment, onboarding, and training for new team members
Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices
Manage operational risks, costs, and sustainability considerations across the supply chain
Stay ahead of new technologies and industry trends to enhance efficiency and service quality
Requirements:
Proven experience in supply chain or demand planning management
Strong knowledge of Excel, Word, and PowerPoint
Experience with Sage is an advantage
Excellent communication, organisation, and relationship-building skills
Strong numerical and analytical ability, with a focus on accuracy and process improvement
A continuous improvement mindset – ideally with Six Sigma Green Belt certification
Resilience, adaptability, and the ability to motivate and develop others