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We have an exciting opportunity for a Demand Planner to come and join our Supply Chain team at AO. In this role, you’ll take ownership of a key category within our White Goods division, using your sharp analytical skills and brilliant relationship building to make sure we’ve always got the right products in the right place at the right time. You’ll work hand in hand with teams across AO, as well as our external partners, helping to drive forecasting accuracy and keep our customers smiling with a smooth, reliable, experience. And because developing our people is a big part of who we are, you’ll have plenty of opportunities to grow. Whether that’s deepening your understanding of Supply Chain principles or strengthening your technical capability through our systems, every day brings a new chance to learn, progress, and push yourself further.
Job Responsibility:
Work closely with the Buyer to collaboratively forecast your category range
Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance
Manage range changes, ensuring a smooth and well‑planned transition between outgoing and incoming lines
Build and maintain strong working relationships with both internal teams and external partners
Support promotional planning to deliver effective and well‑executed activity
Provide weekly performance updates from your category to senior management
Maintain accurate data within Relex, our forecasting and replenishment system
Consistently work towards key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock
Requirements:
Experience working within a trade or supply environment
Highly organised with exceptional attention to detail
Confident using Microsoft Office, with strong skills in Excel and ordering systems
Use initiative to get things done and communicate clearly with others
Build strong, positive relationships with both stakeholders and suppliers
What we offer:
Holidays
25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
Pension
Contribute 5% of your annual salary and we'll do the same
Be a VIP at the AO Arena
we have loads of opportunities to win free tickets and pre-sale access!
Health & wellbeing
discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more
Discounts
exclusive discounts across our product range
Family leave
Enhanced Maternity, Paternity and Adoption leave
Making a difference
2 fully paid days a year to donate your time to any charity of your choice
On site perks
start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!