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Demand Planner - Key Accounts

Netherlands, Rotterdam · Job Posted January 25, 2026
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Job Description

The Senior Demand Planner goes beyond traditional forecasting. In this pivotal role, will be the critical link between our key customers' point-of-sale data and our internal supply chain execution. It will not only own the demand plan for your assigned portfolio but will also actively engage with key account customers to understand their unique sell-out dynamics, collaborate on building tailored inventory and replenishment strategies, and ensure our sales orders are a true reflection of a shared, actionable plan. Its work will directly drive commercial success, optimize inventory investment, and strengthen our customer partnerships.

Job Responsibility

  • Develop and maintain an unbiased, statistically driven baseline forecast
  • Lead the monthly Sales & Operations Planning (S&OP) demand review process
  • Integrate commercial intelligence, promotion plans, new product introductions, and marketing events into the consensus demand plan
  • Monitor forecast accuracy and bias
  • Keep all data updated in OMP
  • Proactively engage with key account managers and customer replenishment/planning teams
  • Analyze customer-specific Point-of-Sale (POS)/sell-out data, inventory levels, and weeks of supply
  • Build collaborative inventory and replenishment strategies for key accounts
  • Translate customer plans, promotions, and events into a precise and aligned demand signal
  • Serve as the primary planning contact for critical customer discussions
  • Ensure the demand plan is accurately reflected in sales orders and purchase orders
  • Work closely with the Sales and Customer Service teams to validate large or non-standard orders
  • Provide input on order feasibility and timing
  • Develop and report on key performance indicators (KPIs)
  • Supports implementation of different tools
  • Supports portfolio reviews with PLM

Requirements

  • Bachelor's degree in business, supply chain management, or similar technical discipline
  • 5+ years of experience as a Demand planner
  • Advanced Excel and Power BI knowledge
  • Strong analytical and organizational skills
  • Good presentation & data visualization skills
  • Strong collaboration skills
  • Demonstrated proficiency in forecasting methods
  • Good understanding of S&OP processes in an international business environment
  • Solid knowledge in SAP
  • Fluent English - spoken and written
  • Excellent time management and prioritization skills
  • Proactive with positive, constructive attitude

Nice to have

  • Experience in OMP OPR is an advantage
  • Partially from lubricants or automotive aftermarket business
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