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Demand Management Specialist

India, Pune · Job Posted March 04, 2026
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Job Description

We are seeking a highly organised Demand Management professional to oversee end-to-end demand intake, prioritisation, and structured handover into delivery. This role requires strong analytical capability, stakeholder engagement experience, and an understanding of technical feasibility assessments. The individual will act as a central coordination point across product, delivery and market teams, driving transparency, governance and value throughout the demand lifecycle

Job Responsibility

  • Manage the complete lifecycle of incoming requests through the Demand Front Door (such as Pega), ensuring completeness and accurate categorisation
  • Lead Triage discussions using prioritisation frameworks including value scoring, complexity assessment and strategic alignment
  • Maintain an accurate pipeline with real-time status, decisions, owners, risks and KPIs
  • Assess post‑delivery outcomes to measure value realisation and identify improvement opportunities
  • Coordinate with requesters, markets, SMEs and delivery teams to resolve blockers and clarify requirements
  • Route validated demands to the correct technical or product teams, ensuring clean and structured handover
  • Conduct analytical assessments to support evidence-based decision-making
  • Drive continuous improvement in demand quality, governance and throughput

Requirements

  • 5+ years of experience in demand management or technical coordination
  • Strong experience reviewing technical feasibility and supporting automation-driven initiatives
  • Working knowledge of financial models, benefit frameworks and operational metrics
  • Excellent communication, stakeholder engagement and cross-functional collaboration abilities
  • Highly organised, with a focus on detail and the ability to manage multiple concurrent demands
  • Confident in applying cost‑benefit assessments, KPI reviews and data‑driven decision-making

Nice to have

  • Exposure to governance forums, Agile methodologies, CI/CD pipelines, APIs or automation frameworks
  • Understanding of telco network functions

What we offer

  • Opportunity to contribute to high-impact transformation and automation initiatives within Core Transport
  • Exposure to multi-market stakeholder groups, enhancing cross-functional and strategic thinking skills
  • Experience in governance forums and decision-making processes
  • Growth in analytical, prioritisation and value-assessment capabilities

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