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We are seeking a highly organised Demand Management professional to oversee end-to-end demand intake, prioritisation, and structured handover into delivery. This role requires strong analytical capability, stakeholder engagement experience, and an understanding of technical feasibility assessments. The individual will act as a central coordination point across product, delivery and market teams, driving transparency, governance and value throughout the demand lifecycle
Job Responsibility:
Manage the complete lifecycle of incoming requests through the Demand Front Door (such as Pega), ensuring completeness and accurate categorisation
Lead Triage discussions using prioritisation frameworks including value scoring, complexity assessment and strategic alignment
Maintain an accurate pipeline with real-time status, decisions, owners, risks and KPIs
Assess post‑delivery outcomes to measure value realisation and identify improvement opportunities
Coordinate with requesters, markets, SMEs and delivery teams to resolve blockers and clarify requirements
Route validated demands to the correct technical or product teams, ensuring clean and structured handover
Conduct analytical assessments to support evidence-based decision-making
Drive continuous improvement in demand quality, governance and throughput
Requirements:
5+ years of experience in demand management or technical coordination
Strong experience reviewing technical feasibility and supporting automation-driven initiatives
Working knowledge of financial models, benefit frameworks and operational metrics
Excellent communication, stakeholder engagement and cross-functional collaboration abilities
Highly organised, with a focus on detail and the ability to manage multiple concurrent demands
Confident in applying cost‑benefit assessments, KPI reviews and data‑driven decision-making
Nice to have:
Exposure to governance forums, Agile methodologies, CI/CD pipelines, APIs or automation frameworks
Understanding of telco network functions
What we offer:
Opportunity to contribute to high-impact transformation and automation initiatives within Core Transport
Exposure to multi-market stakeholder groups, enhancing cross-functional and strategic thinking skills
Experience in governance forums and decision-making processes
Growth in analytical, prioritisation and value-assessment capabilities