Demand Management Lead Job at Egor (Lisboa)

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Workforce Management Lead, Enterprise Ops

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

Canada

Salary:

128000.00 - 160000.00 CAD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of operations experience in a fast paced and ambiguous work environment, with at least 5 years of experience in vendor management, workforce management and/or capacity planning
Extensive experience of influencing and managing stakeholders, including clear examples of negotiating difficult demands and mediating competing priorities
Experience operating as a strategic thought partner to senior leaders, translating ambiguous business goals into concrete workforce plans with measurable outcomes
Strong process design and execution skills
for example rebuilding and launching a new complex cross-functional process
Extensive experience building capacity plans, staffing/scheduling plans, and allocating resources across multiple competing priorities based on ROI or alignment with company goals
Strong analytical skills, ability to break performance out into underlying drivers and understand program ROI by taking a holistic view to costs and benefits
Expertise in Google sheets, should be expert at using complex formulas and should be able to create well-organized spreadsheets with raw data inputs
Experience with SQL is a plus
Experience driving efficiency with onshore and offshore BPO partners for Quality, Trust, Sales or CS teams

Job Responsibility

Lead demand forecasting, capacity planning and utilization reporting across both the Scaled Ops team and the Rev Ops Sales teams
Tightly run and improve our weekly project staffing and scheduling process, deciding the optimal allocation of agents across new and existing projects, including prioritization and trade-off discussions with multiple stakeholders, managing their expectations around balancing priorities and when to start, stop and continue projects
Maintain a real-time, comprehensive view of all active and pipeline projects including tracking status, performance, blockers and distill this into a weekly / monthly executive briefing that gives senior leaders a clear picture of operational health
Build consensus and secure decisions around program resources and requirements such as tooling, analytics and reporting
Collaborate with our stakeholders to proactively build our project pipeline to ensure that the team has a strong bench of valuable work to transition to if other projects wind down early
Measure and report out on the team’s cost efficiency, including gains from e.g. the introduction of AI tools. Collaborate on quarterly OKR targets, and analyze the overall ROI of our workflows and motions
Run the project governance system, ensuring that we work on only the highest value projects, and constantly review whether existing work should be continued
Proactively identify and escalate operational risks including capacity shortfalls, underperforming vendors, or misaligned project KPIs with a recommended course of action before they become critical issues
Collaborate on driving partner efficiency performance via a data-driven assessment of team and individual output, perform deep dives (such as time and motion studies), and structure the best measurements and incentives to optimize performance

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

SAP Project and Demand Lead - VOIS

We are seeking an experienced SAP Project and Demand Lead to own operational imp...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong knowledge of the SAP ecosystem, architecture, technologies, and support models
Experienced in ITIL practices, project delivery, stakeholder engagement, and communication management
Comfortable working across development, operations, centres of excellence, and process teams
Highly organised, efficient, and able to respond quickly in high-pressure situations
Collaborative team contributor with a positive, customer-focused mindset
Confident using Microsoft Excel and SharePoint 2016 to manage and present data
Fluent in English, with clear and effective written and verbal communication skills
Bringing 5–10 years of relevant experience in SAP project or demand environments

Job Responsibility

Provide feedback on operational efforts and ticket forecasts for SAP-related demands
Analyse impacts across knowledge requirements, capacity planning, ticket volumes, and operational effort
Identify associated risks and propose practical mitigation actions
Own and create the overall Operational Impact Analysis for CIS Services
Review and assess Vendor Impact Assessments, focusing on cost and service quality implications
Align with all teams contributing to CIS Services, including internal teams and partners, on their specific demand impacts
Consolidate inputs from multiple stakeholders into a single, aligned Operational Impact Assessment
Provide timely feedback to the EVO Release Lead where demand assessments indicate potential risks to CIS Services

What we offer

Exposure to complex, large-scale SAP environments within a global organisation
Opportunities to influence delivery outcomes through strategic operational insights
Collaboration with diverse, cross-functional teams across multiple geographies
A role that balances analytical thinking with stakeholder engagement and decision support
Continuous learning through real-world challenges in enterprise SAP delivery

Fulltime

Program Management Lead - Vice President

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrable experience in project management within the financial services industry
Project Methodologies: Proven proficiency and practical experience with Agile, Waterfall, and hybrid project management methodologies
Stakeholder Management: Exceptional ability to engage, influence, and align diverse stakeholder groups, including front office, IT, risk, compliance, and finance teams
Self-Motivation & Prioritization: A self-starting individual with the ability to multitask effectively and prioritize demanding workloads within a dynamic, fast-paced environment
Risk & Issue Management: Demonstrated ability to drive robust risk and issue management practices by working effectively across a global organization
Adaptability: Proven capacity to handle complexity, navigate ambiguity, and thrive in a fast-changing, often demanding work environment
Problem-Solving Skills: Strong analytical and problem-solving capabilities, with the ability to navigate complex dataflows and resolve critical issues under tight deadlines
Communication Skills: Excellent written and verbal communication skills, including the ability to present complex information clearly and persuasively to senior executives

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
and, requires basic commercial awareness
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitors program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

SAP S/4HANA Transformation – Production Planning / Quality Management Lead

We are currently seeking a Digital solution consultant Lead consultant to join o...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10–12+ years of SAP experience with strong hands-on expertise in: SAP PP (Discrete and/or Process Manufacturing)
SAP QM
At least 2–3 full-cycle SAP S/4HANA transformation projects in a Lead role
Strong understanding of manufacturing and quality management processes
Experience with: S/4HANA MRP and production execution simplifications
QM integration with MM and PP
Batch Management, Serial Numbers, and Inspection Lot Processing
Exposure to Advanced Planning (PP/DS, IBP) is an advantage
Knowledge on LeanIX, Signavio for process flow preparation and discussion with business team, is an added advantage
Proven experience leading PP / QM delivery in large SAP programs

Job Responsibility

Lead PP and QM workstreams in SAP S/4HANA transformation programs (Greenfield, Brownfield, or Selective Data Transition)
Own end-to-end delivery of Plan-to-Produce, Production Execution, and Quality processes
Act as the primary escalation point for PP / QM-related topics
Drive solution design and hands-on configuration for: SAP PP: Demand Management, MRP, BOMs, Routings, Work Centers, Capacity Planning, Production Orders
SAP QM: Inspection Planning, Inspection Types, Results Recording, Usage Decisions, Quality Notifications
Ensure adoption of S/4HANA manufacturing and quality simplifications and innovations
Guide decisions on Discrete vs Process Manufacturing scenarios
Lead Fit-to-Standard (F2S) workshops and business process harmonization
Assess and manage custom code (RICEFW) impacts for PP / QM in S/4HANA
Lead manufacturing and quality master data conversion and validation activities

Fulltime

Contract Management Lead

As a global leader in business and technology innovation, we work with top organ...

Location

Belgium , Brussels

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A degree in Business Administration, Controlling, Law, Communication
Familiarity with legal documentation and legal language
3+ years of relevant professional experience in contract management
Experience leading a team
Fluency in English.

Job Responsibility

Ensure fast response to demand
Maintain strong operational control through clear processes and tracking
Coordinate closely with Sales team
Track the contracts pipeline, gaps, and risks
Distribute tasks including your own
Ensure the quality of the contract documentation under your responsibility
Be an example for juniors profiles, showing them how to handle tasks and helping them grow.

What we offer

Flexible Mobility Budget
Medical insurance for you and your family
Life insurance
Representation allowance
Teleworking equipment + internet allowance
Meal + Eco vouchers and more
Collaborative and supportive culture
Career development & continuous learning
Work–life balance supported by BeFlex policy
Global Top Employer

Fulltime

Demand Management Specialist

We are seeking a highly organised Demand Management professional to oversee end-...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

5+ years of experience in demand management or technical coordination
Strong experience reviewing technical feasibility and supporting automation-driven initiatives
Working knowledge of financial models, benefit frameworks and operational metrics
Excellent communication, stakeholder engagement and cross-functional collaboration abilities
Highly organised, with a focus on detail and the ability to manage multiple concurrent demands
Confident in applying cost‑benefit assessments, KPI reviews and data‑driven decision-making

Job Responsibility

Manage the complete lifecycle of incoming requests through the Demand Front Door (such as Pega), ensuring completeness and accurate categorisation
Lead Triage discussions using prioritisation frameworks including value scoring, complexity assessment and strategic alignment
Maintain an accurate pipeline with real-time status, decisions, owners, risks and KPIs
Assess post‑delivery outcomes to measure value realisation and identify improvement opportunities
Coordinate with requesters, markets, SMEs and delivery teams to resolve blockers and clarify requirements
Route validated demands to the correct technical or product teams, ensuring clean and structured handover
Conduct analytical assessments to support evidence-based decision-making
Drive continuous improvement in demand quality, governance and throughput

What we offer

Opportunity to contribute to high-impact transformation and automation initiatives within Core Transport
Exposure to multi-market stakeholder groups, enhancing cross-functional and strategic thinking skills
Experience in governance forums and decision-making processes
Growth in analytical, prioritisation and value-assessment capabilities

Transaction Management Lead

We are seeking a Transaction Management Lead to join JLL and lead a team respons...

Location

United States , Richmond

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

10-15 years of Transaction Management experience in a Corporate Real Estate environment
Strategic big picture thinker who is an expert in transaction management, with a working knowledge of portfolio strategy, occupancy planning, and project management and demonstrated ability to lead complicated transactions across large enterprises and interdisciplinary teams
Experienced in managing complex account and client organizational structures and direct reports
Experience in managing confidential initiatives and knowing when to escalate with urgency, or how to de-escalate certain risks
Demonstrated ability to work across business units/partners to deliver options and secure decisions
At ease operating from a blank sheet of paper - defining the program as it evolves and continuing to improve
Organizational savvy and agility
High level abilities with Microsoft Office (Excel, Word, PowerPoint)
Experience leveraging A.I. for increased productivity and efficiency

Job Responsibility

Lead regional Transaction Managers and Analysts through coaching, strategic planning, and quality control while managing team bandwidth and ensuring excellence across all transaction processes
Execute complex transactions independently including market analysis, site selection, RFP creation, and negotiating favorable lease terms and purchase agreements to deliver measurable client value
Own critical lease event pipeline management and broker partnership programs, monitoring performance and ensuring best-in-class service delivery across the region
Demonstrate strong financial analytics skills (NPV/NER) and provide strategic advisory through financial storytelling, M&A support, and customized reporting dashboards
Drive continuous improvement by sharing best practices with regional leads, leveraging JLL research insights, and implementing innovative solutions to enhance processes and tools
Establish and maintain strategic client relationships across all organizational levels, ensuring a "One Team" approach while proactively managing escalations and mitigating risks
Take full responsibility and ownership of the regional Transaction Management P&L, budget planning, and achievement of contracted KPIs and service levels
Manage all regional talent operations including acquisition, development, performance assessment, and implementation of succession planning strategies
Lead regional adoption of global technology systems and standard operating procedures while ensuring alignment with global account standards and comprehensive reporting capabilities
Deliver exceptional client relationship management by balancing client demands with internal requirements while maintaining credibility and ensuring long-term partnership success

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Engagement Management Lead

As an Engagement Management Lead, Handshake AI, you will own our most critical F...

Location

United States , San Francisco

Salary:

160000.00 - 210000.00 USD / Year

Handshake

Expiration Date

Until further notice

Requirements

6+ years in customer facing, high ownership roles (engagement management, management consulting, customer success, strategy and operations, or similar) with AI, data, or complex operational products
4+ years at a top tier management consulting firm (for example McKinsey, BCG, Bain, or equivalent) and/or a mix of that background plus startup operating experience in high intensity environments
Proven track record leading complex, multi stakeholder implementations and driving measurable business outcomes for demanding enterprise customers
Experience working directly with senior stakeholders (VP or C level) and navigating complex, political organizations while still getting to an answer fast

Job Responsibility

Owning a high impact book of business for Handshake AI, leading strategic implementations for flagship accounts from scope and milestones through on time, successful go live
Running the full engagement lifecycle (onboarding, delivery, QBRs, expansions, renewals) as the single threaded owner of value for a portfolio of strategic, often multi million dollar customers
Turning messy, evolving customer goals into sharp programs and requirements, pushing back where needed, and influencing product, operations, and roadmap decisions
Defining and reporting on success metrics (business KPIs, SLAs, model quality) and using data to make fast, high conviction calls on where to double down, pivot, or sunset
Partnering with Sales on aggressive expansion strategies, identifying, shaping, and helping close upsell and cross sell opportunities across your accounts

What we offer

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, wellness stipend
Learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Fulltime

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Demand Management Lead

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