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The Demand Insights & S&OP Senior Manager for Consumer Beauty will manage, together with the Director of Demand Planning, the complete forecast and oversee the end-to-end S&OP process. They will champion collaboration across multiple teams, and ensure seamless integration between global, regional, and local supply chain strategies. This position requires a balance of strategic vision and operational excellence to guide the business toward achieving its growth and efficiency goals.
Job Responsibility:
Co-create the long-term departmental strategy with the Supply Chain leader of the market
Define and lead short and medium-term strategies, aligned with the Planning vision and long-term strategy
Build dependable and partnering relationships with key senior stakeholders across a global network to deliver targets
Lead the resolution of problems escalated, by creating mitigation plans and engaging the team to the solution
Be a strategic partner by delivering, optimizing, and analyzing reports and projections for the assigned scope
Develop and execute a robust S&OP strategy that aligns with the company’s long-term business objectives
Lead the integration of S&OP practices into annual and long-term financial planning
Function as leader for continuous improvement in S&OP process, methodologies, and tools
Serve as the primary liaison between commercial, marketing, finance, and supply chain teams
Lead executive S&OP meetings to align senior leadership on demand, supply, and financial planning priorities
Facilitate decision-making to balance trade-offs between service, cost, and inventory investment
Drive improvements in demand forecasting accuracy, inventory optimization, and service level performance
Ensure readiness for product launches, transitions, and end-of-life management
Provide strategic input to global and regional supply chain teams to influence overarching strategies
Represent the local market’s dynamics, risks, and opportunities in Market and regional forums
Present supply results, drivers, risks in business meetings, develop action plans to close the gaps
Develop and communicate actionable insights on key S&OP metrics and business drivers to senior leadership
Lead, own, and drive the plans to deliver business results improvement/ cost reduction plans
Define and set individual and team goals, standards of performance and KPIs
Promote a culture of inclusivity and self-development within your team
Role model the meaningful review of performance through the annual appraisal process
Coach and engage Managers in people management and develop their teams
Lead the development and improvement of processes and tools using analytical and critical thinking skills
Foster a culture of continuous improvement by encouraging the team to develop their ideas/ways of working
Identify improvement opportunities, gain buy in and lead the implementation successfully
Own and drive RCA (root cause analysis) processes, coaching the team in this process
Define projects for team members, guiding and providing strategic input
Represent Planning initiatives and projects delivery in leadership forums
Lead projects as necessary, ensuring successful delivery through collaborative working relationships
Requirements:
Undergraduate Degree (or equivalent work experience) in a Supply Chain discipline with 5-10 yrs experience
Planning mastery – understanding of key systems (such as SAP, JDA, OMP, Excel, o9) with experience of Supply Planning and strong knowledge of Supply Chain end to end
Effective communication and influencing skills at mid-management level
Leading a department and developing the team within
Creating short to medium-term operational strategies
Relationship building with mid-management professionals
Delivering KPIs – self and through others
Large scale project management
Nice to have:
Beauty industry experience
passion for makeup and the Sephora environment
Must be autonomous and decisive
What we offer:
Hybrid working schedule
Comprehensive medical, dental, and vision coverage